Sales And Clients Success

Torch Group is a quality-driven firm that provides integral consultancy services to SMEs. Our vast experience in the ever-changing business industry allows us to guide our clients to address their respective needs. Our strong background and contacts in the global business landscape, especially in the ASEAN region, enables us to lead our clients to pursue larger markets beyond Singapore.

On behalf of our client that operates digitalization-centric corporate services, approved by the Singaporean Govt, focusing on digital accounting solutions and providing end-to-end services primarily for SMEs in Singapore, we are looking for a Sales and Client Success.

Description

The Sales and Client Success will work with other sales and client success team members to share the work.

Responsibilities

• Follow up with clients on satisfaction
• Sales deck preparation
• Onboard clients with the Ops team
• Prepare proposals
• Sales presentations over video/voice call
• Upsell any products
• Liaise with clients to follow up on presentations
• Follow up with clients on our programs

Qualifications

• Likeable person
• Have knowledge of customer success processes
• Able to take on instructions very well
• Proficient in English
• Passion for service
• Patient and active listener
• Excellent interpersonal skills (communication, personality, service-oriented)