Key Account Manager- Japan Development

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Key Account Sales Department is looking for a new Key Account Manager for Japan Development to join our team.

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

Your Responsibilities

• To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
• To monitor monthly performance against set targets ensuring that immediate actions address deviations.
• To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
• To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
• To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
• To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
• To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)

Your Skills And Experiences

• Strong communication + interpersonal skills
• Understand Japanese business culture
• Ability to converse fluently in Japanese and English
• Experience with End-to-End Logistics processes and solutions.
• We are open to overseas applicants with international mobility, willing to be assigned in Jakarta, Indonesia
• Min 5 years of freight forwarding or business development