Jr. Key Account Manager

• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling.
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements.
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts.
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships.
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.
• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services.
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement.
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage.

Requirements

• Conversant in English both written & and oral
• Have good communications and able to adapt in quick changes in the market
• Willing to be relocated across Indonesia
• Have a creative mindset and able to adapt to quick changes in the market, build network with diverse stakeholders, and have some knowledge/skills in Corporate Affairs and business development.
• Minimum 3 years managerial experience in FMCG
• Bachelor's degree in any major, preferably Sales & Marketing