Key Account Manager (Direct Sales)

• Keen to work with teams around the world and enhance your expertise in cloud?
• Do you want to work for a global fast-growing company that is a trusted advisor for IT solutions?
• Are you passionate about helping clients with their cloud transformation journey?

Practical Information

Locations: Jakarta, Indonesia | Reports to: Sales Director | Team size: 3 | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for Indonesia | Language Requirements: Professional English and Bahasa, written and spoken

As our new Key Account Manager (KAM), your role objective is to plan, build and nurture strategic relationships with top accounts to identify and qualify opportunities for revenue growth and services for the client and Crayon. You will have the overall responsibility of developing customers through collaboration with LSS, Software Advisors and Solution Advisors. You will lead the customer’s journey from end-to-end. Key Account Managers are expected to possess an in-depth knowledge of Crayon, the go-to-market strategy and potential/existing customers.

Your Responsibilities:

• Up-sell, cross-sell, additional sales for Crayon's services and offerings, supporting existing customers
• Monitor customer preferences to have the right strategic conversations in the interface between business and IT, able to discuss with all levels of BDM/stakeholders (e.g., Technical, Commercial, CXO level)
• Commit to regular business updates/forecast to management regarding gross profit and overall business performance
• Recruit new customers, identifying, qualifying leads and guiding them through their journey
• Managing and reporting on a pipeline of opportunities to cover quarterly target, ensuring accurate reporting in CRM

Your Competencies:

• Customer development experience: Regular customer meetings to understand customer needs and build service-based solutions to fulfil customer needs and create value
• 5+ years similar industry experience
• Good knowledge or experience in licensing (market leading software and cloud vendors) and/or cloud optimizations / transformation projects
• Previous sales track record and a good existing network supported with excellent networking skills will be beneficial

About You:

• Ambitious and goal oriented; desire for achievement or distinction to reach goals. Includes having the drive and aspiration to become/stay a subject matter expert
• Analytical: Skilled to analyse reports with different complexity, different sources. Includes calculation, comparison, estimation, computation, merging and conclusion
• Able to translate complex technical information into content understandable in business terms (e.g., corporate executives, business partners, regulators, etc.)

What’s on offer?

• Health insurance
• Parking for your car or motorcycle in the office
• Mobile Phone Allowance
• Internet at home Allowance

Why Crayon?

We believe in the power of technology to drive the greater good. Crayon is a global, people-first, vendor- agnostic company headquartered in Oslo, with nearly 3800 colleagues in 48 countries. We deliver first class solutions to support over 80,000 customers to build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.

Our Culture & Values

We consider ourselves to be one big community. Our core values of Integrity, Quality, Pace and Agility were written 20 years ago based on our Nordic heritage and still hold true to our global environment.

Our Big Ambitions

We have set big and bold ambitions for our ESG strategy revolving around championing diversity, transitioning towards a greener, net zero GHG emissions and becoming a leader in ESG Product development.