Partnership Key Account Manager, Indonesian

With over 2,000 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 3 trillion USD in monthly trading volume.

Your role at Exness:

You will be part of a specialized, client-facing department focused on providing an exceptional level of care to high-value clients and partners through a value-driven, relationship-based approach. As a key frontline function within the company's growth strategy, you will grow and manage your own portfolio of clients, providing relationship management and support throughout the partner client user journey. You can begin working remotely from your home city or any other location and relocate to Southeast Asia after the first 2 or 3 months.

You will:

• Direct customers to a specific outcome through company approved communication channels.
• Establish, develop, and maintain business relationships with current and prospective customers to generate new business for our products and services.
• Ensure compliance with and adherence to our business, regulatory, and brand guidelines.
• Tend to customers' needs and concerns to offer the best solutions and alternatives to them.
• Participate in related industry and partner events such as expos, conventions, training, and seminar sessions.
• Prepare activities utilizing available tools, reports, action items, and business insights to enable a productive sales activity.
• Formulate and articulate market specific strategies, competitive analyses, and growth strategies, including collaborative initiatives with teams such as Internal Marketing and Loyalty Campaign, as well as our Event teams.
• Coordinate and manage issue resolution.
• Act as the primary point of contact between clients and our company.
• Keep customers up to date with our developments to ensure they receive the highest level of service.
• Engage with the client following the sales process and practices defined for that opportunity.
• Apply available resources to developing prospects.

What we expect from you:

• Willingness to travel approximately 20% of the time
• Capacity to make decisions in a thoughtful yet timely manner
• Minimum of 3 years of experience in account management, preferably in financial services
• Ability to work in a fast-paced environment, multitask with attention to detail, and meet deadlines
• Experience working with Salesforce, Tableau, and other reporting tools
• Excellent communication and presentation skills
• Native level of Indonesian and fluency in English, both written and verbal
• Strong commercial mindset
• Organizational and time-management skills
• Excellent persuasion and influencing skills
• Problem-solving and critical thinking skills
• Sales-driven and result-oriented personality

Nice to have:

• Investment license or financial certifications

What you can expect from us:

• Generous time off, including 21 days of annual leave and paid sick leave
• Holiday flight tickets and accommodation coverage (within the yearly limit)
• Allowance for sports club memberships or other physical exercise activities
• Competitive and attractive compensation
• Meal and transportation allowance
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
• Education allowance for your children's school and kindergarten fees
• Outstanding team-building experiences and corporate parties

Your journey after applying:

• Test task (5 days)
• First interview (up to 45 minutes)
• Capability test (30 minutes)
• Final interview (1 hour)

Sounds like you? Apply.

Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand. Exness is an Equal Opportunity Employer.