Operations & Hr Manager (Hybrid)

Hokkaido Baby Bakeshop is on the lookout for a highly effective Operations & HR Manager.
If you are skilled in solving problems, creating systems and enjoy communicating with multiple departments, apply now to join our dynamic and growing team!
Requirements

• Extra points for candidates who have experience in Retail or Food & Beverages
• Able to work on weekends and public holidays if needed
• Has a growth mindset, organised and has experience building systems
• Extra points for candidates who have their own vehicles
• Consistent, self disciplined and motivated
• Can commute to our office in Jakarta Utara, Pluit
• Minimum 25 years old
• Skilled in strategy and execution
• Has at least 2 years experience in HR or leadership roles managing people
• Excellent communication, interpersonal and leadership skills
• Preferably holding a Bachelor's degree in Human Resources, Communications, Psychology or Engineering

• Responsible for recruitment, onboarding, training, managing and dismissal of staff members
• Collects documents and staff data such as personnel data, performance reviews and training data
• Involved in the creation and recording of staff training programs
• Responsible for managing, training and motivating outlet staff to achieve Target Sales
• In charge of staff payroll
• Reporting to management
• Document systems and monitor KPIs
• Create work and leave schedule for staff members
• Resolves customer and staff complaints