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Maintenance Technical Support Officer

Company

PT. Tiki Jalur Nugraha Ekakurir (JNE)
Address Jakarta Barat, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-05-26
Posted at 1 year ago
Job Description

Kualifikasi:

  • Bersediabekerjashifting
  • Dapat berkomunikasi dengan baik
  • Pendidikan minimal D3/S1 semua jurusan
  • Mampu bekerja secara team, teliti& penuh tanggung jawab
  • Memiliki pengalaman di bidang Customer Service / technical Support
  • Memiliki pengalaman dalam menangani Microsoft Office, Pemrograman dan Perangkat Keras Komputer, VMWare, Windows Server, Jaringan, dan Aplikasi pendukung customer service seperti Omni Chanel merupakan nilai tambah


Tugas dan Tanggung Jawab:

  • Menginstal dan mengkonfigurasi perangkat keras komputer, perangkat lunak, sistem, jaringan, printer, dan pemindai
  • Memberikan dukungan dan perbaikan kepada user apabila terdapat kendala terkait dengan perangkat keras/lunak yang digunakan
  • Memberikan dukungan teknis terkait dengan sistem teknologi informasi, termasuk konektivitas, perangkat lunak, dan perangkat keras
  • Membuat laporan atas pekerjaan yang dilakukan kepada atasan
  • Memperbaiki dan mengganti peralatan yang diperlukan