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Technical Support Officer Jobs

Relocation Support Officer Jobs
By PT. NUSA PRIMA RIZWARI At Jakarta Raya, Indonesia
Strong organizational and administrative abilities, with attention to detail and the ability to manage multiple tasks simultaneously.
Problem-solving skills and the ability to think critically and offer practical solutions.
Proficiency in computer applications, including Microsoft Office Suite and database management systems.
Proven experience in a similar role, preferably within the relocation industry or a related field.
Excellent customer service and communication skills, with the ability to effectively communicate with clients, service providers, and internal teams.
Minimum of a high school diploma or equivalent. A bachelor's degree in Business Administration, International Relationship of Hospitality Degree are preferred.
Support Officer Jobs
By VDCI (Virtual Data Center Indonesia) At Jakarta Raya, Indonesia
Preverable having knowledge about IT Infrastucture Library (ITIL) or IT Service Management (ITSM)
Good communication skill and release management
Basic knowledge in network, server, email concept, and OS (Windows & Linux)
Experience and certified in related field is an advantage
Manage and Monitoring document include BAST, BAA, Reporting (PM/CM, Monthly Report)
Degree in related field, SMK TKJ or SMK Multimedia graduated
Technical Support Officer (Jakarta)
By PT. Rivindi Artha Mandiri At Jakarta, Indonesia
Mampu memahami spesifikasi setiap produk FILTER, balk dari material, performa maupun kualitas
Support tim sales clan marketing untuk membantu melakukan pengenalan produk dan meyakinkan customer dengan data teknikal clan aktual yang ads
Support kantor cabang untuk menampung kendala/problem produk dan memberikan solusi terbaik
Melakukan kunjungan untuk mengetahui performa produk pada scat uji coba dan memberikan report kunjungan
Menangani klaim customer untuk melakukan analisa kerusakan dan memberikan rekomendasi yang tepat
Menjalin hubungan yang baik dengan procipal
Technical Officer (Jakarta) Jobs
By PT. ALTRAK 1978 At Jakarta, Indonesia

Company Description: ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under ...

Technical Officer (Pekanbaru) Jobs
By PT. ALTRAK 1978 At Pekanbaru, Indonesia

Company Description: ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under ...

Technical Field Officer Jobs
By Yayasan Bina Tani Sejahtera At Kupang, Indonesia
Experience to conduct farmers training, extension and accompaniment
Experience working with teams (internal) and also external partners
Computer skills (word, spreadsheet, power point, etc.) and web/internet literacy
Promote consumption of vegetables to farmers and their family members
Technical Field Officer : Placement Nusa Tenggara Barat or Nusa Tenggara Timur – Yayasan Bina Tani Sejahtera
To deliver part or all of these initiatives in Yayasan program:
Technical Officer Jobs
By Wallspan At Jakarta Raya, Indonesia

Should possess a Degree in Engineering or Diploma with experience in Construction - building facade industry. Ability use Auto CAD, MS project and similar softwares. Should possess site supervising, ...

It Technical Support Officer
By KitaLulus At Kota Bekasi, Indonesia
Possesses troubleshooting skills and basic network knowledge (LAN and internet), capable of OS installation and troubleshooting.
Minimum education of D3 in IT or computer science.
At least 2 years of experience in IT in the manufacturing industry.
Acting as the 1st level of support for IT services used by users.
Checking and ensuring that computers (PC/laptop), including their operating systems and installed applications, are functional and usable.
Capable of working with quick and accurate analysis when users complain about the use of computer devices, printers, etc.
Technical Officer – Hiv/Aids
By Yayasan KNCV Indonesia At Jakarta Raya, Indonesia
Engage with sub-national health offices, hospital management, primary care facilities including private facilities to support viral load testing
2-3 years working experience working with health programs. Experience working in HIV/AIDS highly preferred
Experience providing technical assistance and/or program monitoring & evaluation to the Ministry of Health
Experience working in partnership with health programs supported by international agencies is highly preferred
Demonstrate analytical and problem-solving skills to measure the outcomes of project activities and to support project implementation
Strong verbal and written communication skills in Indonesian and English
Maintenance Technical Support Officer
By PT. Tiki Jalur Nugraha Ekakurir (JNE) At Jakarta Barat, Indonesia
Pendidikan minimal D3/S1 semua jurusan
Memiliki pengalaman di bidang Customer Service / technical Support
Mampu bekerja secara team, teliti& penuh tanggung jawab
Memberikan dukungan dan perbaikan kepada user apabila terdapat kendala terkait dengan perangkat keras/lunak yang digunakan
Memberikan dukungan teknis terkait dengan sistem teknologi informasi, termasuk konektivitas, perangkat lunak, dan perangkat keras
Menginstal dan mengkonfigurasi perangkat keras komputer, perangkat lunak, sistem, jaringan, printer, dan pemindai
Technical Support Officer Jobs
By PT. Abbott Indonesia At Depok, Indonesia
Main job function: Responsible in qualification and validation activity
Support qualification/validation activities to prepare protocol (DQ, IQ, OQ, PQ) & report.
Execute and ensure qualification/validation activities performed as per approved protocol.
Support coordination of qualification/validation activity, to align with Validation Master Plan and can be executed in timely manner.
Support in compliance with quality, including investigation of deviation and ensure implementation of related SOPs in qualification/validation activity.
First graduate is acceptable. Min 1y experience is preferable.
Technical & User Support Officer
By PT Indocement Tunggal Prakarsa Tbk. - HeidelbergCement Group At Citeureup, Indonesia
Minimum of one (1) year experience would be preferred
Experiences in determine and resolve network data communication 24/7 IT operation issue
Excellent communication and leadership skills, as well as strong interpersonal skills and teamwork
Coordinates and assists HC Group IT in infrastructure implementation and services
Minimum Bachelor Degree from Computer Engineering / Technical Computer / Computer Science with GPA 3.0 above
Familiar with PC troubleshooting, Microsoft O365 products including Exchange or Outlook, Network topology configuration

Are you looking for a challenging and rewarding role in technical support? We are looking for a Technical Support Officer L1 to join our team and provide excellent customer service to our clients. You will be responsible for troubleshooting and resolving technical issues, as well as providing advice and guidance to our customers. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview:

A Technical Support Officer L1 is responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must have a strong understanding of computer systems, software, and hardware, as well as excellent customer service skills. They must be able to communicate technical information to customers in a clear and concise manner. Technical Support Officers L1 must also be able to work independently and as part of a team. How To Become an Technical Support Officer L1 jobs ? To become a Technical Support Officer L1, you will need to have a high school diploma or equivalent. You may also need to have some technical training or experience in the field. Additionally, you will need to have strong customer service skills and be able to communicate technical information to customers in a clear and concise manner. Technical Support Officer L1 Skills requied For Your Resume And Career?
• Technical knowledge and experience
• Excellent customer service skills
• Ability to troubleshoot technical issues
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Knowledge of computer systems, software, and hardware
• Ability to multitask and prioritize tasks
• Problem-solving skills
Technical Support Officer L1 Knowledge For Your Resume And Career?
• Knowledge of computer systems, software, and hardware
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of technical support processes and procedures
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
• Knowledge of customer service software
Technical Support Officer L1 Responsibilities For Your Resume And Career?
• Respond to customer inquiries via phone, email, and chat
• Troubleshoot technical issues and provide solutions
• Provide technical support and advice to customers
• Install, configure, and maintain computer systems and software
• Monitor system performance and troubleshoot issues
• Document customer inquiries and resolutions
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
Technical Support Officer L1 Experience For Your Resume And Career?
• Previous experience in a technical support role
• Experience troubleshooting technical issues
• Experience providing customer service
• Experience working with computer systems, software, and hardware
• Experience working with customer service software
• Experience working with network systems and protocols
• Experience working with operating systems and applications
Technical Support Officer L1 Qualifications For Your Resume And Career?
• High school diploma or equivalent
• Technical training or experience in the field
• Excellent customer service skills
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Knowledge of computer systems, software, and hardware
• Ability to multitask and prioritize tasks
• Problem-solving skills
Technical Support Officer L1 Educations For Your Resume And Career?
• High school diploma or equivalent
• Technical training or experience in the field
• Certification in customer service or technical support
• Certification in computer systems, software, and hardware
• Certification in network systems and protocols
• Certification in operating systems and applications
What tools help Technical Support Officer L1 work better?
• Customer service software
• Remote access software
• Network monitoring software
• Database software
• Help desk software
• Knowledge base software
• Ticketing software
Good tips to help Technical Support Officer L1 do more effectively?
• Listen carefully to customer inquiries and provide accurate solutions.
• Stay up to date on the latest technology and software.
• Be patient and courteous when dealing with customers.
• Ask questions to better understand customer inquiries.
• Document customer inquiries and resolutions.
• Follow up with customers to ensure satisfaction.
• Maintain customer records and update customer information.
Common Technical Support Officer L1 interview questions?
• What experience do you have in technical support?
• How do you handle customer inquiries?
• What is your experience with computer systems, software, and hardware?
• How do you troubleshoot technical issues?
• What is your experience with customer service software?
• How do you handle difficult customers?
• What is your experience with network systems and protocols?