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Technical Support Officer (Jakarta)

Company

PT. Rivindi Artha Mandiri
Address Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Ritel
Expires 2023-07-29
Posted at 10 months ago
Job Description
Company Description: Founded in 2002, our company was started the business in Filter Products for application in Automotive, Industrial, Compressor, General Sets, Forklift, Marine and Truck. In 2004, Ritma Started Engineering Service Division to provide Repair & custom mode service filter. In 2011, Ritma was formed specialization in spare part for diesel engine & industrial. In 2012, Ritma was formed the first branch at Balikpapan under PT.Balfiltracs Indonesia. In 2016, Ritma was formed branches at Palembang, Banjarmasin, PekanBaru dan Samarinda :
  • Mampu memahami spesifikasi setiap produk FILTER, balk dari material, performa maupun kualitas
  • Melakukan kunjungan untuk mengetahui performa produk pada scat uji coba dan memberikan report kunjungan
  • Support tim sales clan marketing untuk membantu melakukan pengenalan produk dan meyakinkan customer dengan data teknikal clan aktual yang ads
  • Menangani klaim customer untuk melakukan analisa kerusakan dan memberikan rekomendasi yang tepat
  • Menjalin hubungan yang baik dengan procipal
  • Support kantor cabang untuk menampung kendala/problem produk dan memberikan solusi terbaik