It Manager (Jakarta) Jobs

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What This Position Is About - Purpose

The objective of this position is to advise the local management teams on IT strategy and the development of IT in the Market, aligning with their respective strategic business plans and recommending, implementing and supporting relevant technologies.

The incumbent will address IT issues with business leads, provide consultancy on solutions, ensure delivery of effective IT services such as desktop support, technical infrastructure, innovative tools and applications standardization, and assure the integrity of Market applications/systems/interfaces.

Ultimately this is a strategic leadership role that is key for the successful operation of the respective Cluster or Market. While ensuring adherence to JTI IT technology standards, with the direction and support of the Regional IT Director, the incumbent also leads and manages his/her team IT staff across their market or cluster of markets and their areas of responsibilities, and in the execution of identified projects, whilst ensuring that day-to-day operations continue to run effectively and efficiently.

What Will You Do - Responsibilities

Business Relationship Management

• The Market IT Managerdevelops the IT strategy to support the Market's mission and core objectives by working with the Senior Business Management teams in the location(s) for which they are responsible to fully understand their business plans.
• He/she is responsible to lead and oversee all IT related matters and provide effective communication to all parties involved.
• Assess and advise leaders in the Market on technologies and/or IT services available to support the delivery of their business plans.

Business Transformation Management

• Identify systems to support Business Processes and improve current solutions, ensuring they deliver to requirements and are cost effective in alignment with IT strategy and the Application Portfolio.
• Accountable for overseeing all IT related projects in the Market, directly for pure technology projects (upgrades), co-lead business projects with high technology dependency (e.g. e-commerce) and quality control of global IT projects deployed to the market (e.g. SAP, TME, Network upgrades).

IT Vision & Strategy

• Accountable for IT strategic planning in their Market and its alignment with company strategy, in order to fulfill company objectives and maximize the IT contribution to the respective JTI entity/entities or to JTI as a whole.
• Support the development of JTI's IT Vision and Strategy by providing input on Market requirements and priorities.

IT Governance

• Govern system change control through compliance to IT policies, procedures & standards.
• Drive cost avoidance through the alignment as much as possible to corporate application standards (e.g. SAP for ERP, TME for the sales force, SAP HR for personnel master data), also seeking to re-use existing business application solutions across the group and leverage the IT Application Portfolio.
• He/she is responsible for planning, resource allocation and priority setting in line with Business requirements and IT Strategies across the Market.
• Full ownership of respective IT budgets in Market. Responsible for planning of the AP/SP and LE processes and delivering financial commitments with clarity on how budget is used to run existing services, the cost of transformation/change and efficiency gained by the changes. Optimize, control and reduce costs when possible, to improve Market efficiency and profitability.

Security, Business Continuity & Compliance

• The Market IT Manager ensures adequate security and authorization concerning the use of hardware, software and data for optimal use and to safeguard continuity, confidentiality and integrity. Ensures compliance of Market security implementations in line with Global Standards and the appropriate Legal context.
• The Market IT Manager is the main single point of contact for all IT related matters and has full accountability for IT DRP as part of Business Continuity Plan, Application Governance, J-Sox and Audit review.
• Ensures business continuity by supervising the IT Disaster Recovery procedures and documentation, which are reviewed and tested on a regular basis; maintains information regarding application assets & change management to ensure that current and new business risks are mitigated, and that the recovery of those applications can occur within the time scales advised and agreed with appropriate business functions.

People Leadership

• Manage IT teams in the Market IT team in fully embracing the Company's vision, mission and values.
• Direct participation in the recruitment, coaching and performance review process of Market IT members.
• Lead succession and personal development of IT personnel in the Market.
• Leverage resources across sites where relevant, possible and efficient, to ensure overall cost effectiveness and to deliver development and career paths for team members.
• Ensure implementation of the appropriate organization design of IT personnel across the Market to ensure clarity and accountability for attaining business goals and targets, aligning to the IT guidelines on structure and capacity.

Service Delivery Management

• The Market IT Managerensures the company's business community is provided with appropriate support and training/development in business systems, software and hardware in order to make effective and efficient usage of systems and resources and enable users to achieve business goals. These solutions may be internally or externally provided.

Who Are We Looking For - Requirements

• Willing to work in Jakarta, Indonesia
• Good working knowledge of business and related processes in FMCG industry
• University degree in Computer or Technical Science or strong IT background (additional business education is a plus)
• Has strategic insight and excellent knowledge of business and related processes in areas such as P&C, Legal, Finance, GSC, Leaf, SRA areas and M&S (according to Market environment)
• Proven people management skills and understanding of virtual teams, leveraging skills and resources across a dynamic, cross-location environment.
• Has excellent communication and negotiation skills
• Excellent knowledge of IT technology, infrastructure and business applications which is standard within JTI, such as Microsoft solutions, local and wide area network, telecommunication, ERP & CRM business process analysis.
• Proven leadership skills with business acumen to build strong business relationships at various levels of the organization.
• Has 8+ years’ experience in IT operations and consultancy
• Can work effectively in a geographically distributed global environment.