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Company | Ninja Van |
Address | Area DKI Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Transportasi Truk |
Expires | 2023-07-02 |
Posted at | 11 months ago |
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
- Hands- on knowledge of Customer Relationship Mgmt. (Salesforce) & Business Intelligence systems
- Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
- Strong communication and interpersonal skills to build relationships with internal and external stakeholders
- A self-motivated, result-oriented individual, passionate about sourcing new business
- Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
- Strong competency in Customer Orientation, Planning & Organizing, Decision Making, and Influencing
- Proactive, resourceful with the ability to work well independently or in groups
- Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment
- 3 - 5 years of experience in in a Commercial/Sales role. Relevant experience in logistics and eCommerce is an added advantage
- Own and drive sales performance, revenue generation, profitability and other related sales levers including channel strategy.
- Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a ‘personal service'
- Ensure all customer agreements are cost sensitive so as to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff require management’s agreement and justifications.
- Detect potential dysfunctions and/or entries deficits in our business solutions systems, react to any rising information related to process gaps
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Acquisition, identify and establish Top Brand (Fashion Apparel, Cosmetics, Healthcare, FMCG, or LSP) became customers and Ninja Xpress organizations to ensure a long-term business partnership and achievement of Business Development
- Lead and manage customers presentations and proposals and conduct monthly performance reviews together with customers and internal stakeholders
- Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan
- Support commercial areas as and when required alongside the business to ensure overall project success and acceptance of the stakeholders.
- Assist in development of relevant materials such as presentations, reports, and related analysis as an when required by the business.
- Monitoring and analyzing key accounts sales trends and revenue sustainability
- Proactive negotiation with clients on contractual rates to ensure business retention
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