Renewals Representative Associate Jobs

Your Team

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our Customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

If you want to make the world a safer place – you belong with us.

Your Impact & Responsibilities

• Manage End-user, Reseller & Distributors expectation and 24-hour respond time on inquiry (SLA)
• Assists in the negotiation of maintenance agreements
• Positively interacts and collaborates with Customers and Partners
• Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Develops sales opportunities by researching and identifying potential accounts; building rapport, providing technical information and explanations; preparing quotations
• Work closely with the distributor, Account Manager, and Sales Engineers to ensure sales closure
• Track and measure daily sales goals via Salesforce database
• Outbound calls to existing customers for the purpose of selling renewal contracts, upsell & cross-selling
• Responsible for providing adequate training to partners on the Renewals Tool and responsible for managing inquiries on renewals
• Responsible for the renewal of customer maintenance contracts in assigned regions; this includes providing quotes to the assigned channel partners
• Responsible for upselling customers and identifying opportunities for cross-selling.
• Identifies and pursues maintenance reinstatement opportunities
• Maintain CRM Hygiene on Pipeline updates, Account Information, and customer information.

Your Knowledge & Skills

• Ability to articulate the product’s different features, and answer any questions customers might have
• Fluent in Bahasa Indonesia and/or Bahasa Melayu as the role will be reaching out to Bahasa-speaking customers and stakeholders
• Self-motivated, upbeat, organized and highly persistent in follow-ups
• Knowledge of Salesforce is preferred
• Punctual, reliable, and strong attention to detail
• Strong communication and interpersonal skills
• Flexible, team player, open to changes in responsibilities and strategies
• Strong time management skills and closing sales skills
• No experience or have at least 2 years of sales experience in the IT industry.

What You’ll Get In Return

• Meet the people behind our cutting-edge technologies during our New Hire Training
• Opportunity to fulfill your potential by rolling out creative ideas and projects
• Exposure to exciting and award-winning technologies in the Cyber Security industry
• Work with and build long-lasting relationships with a team of brilliant people

You will be undergoing an 18-month intensive program to gain the necessary skills and experience