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Are you looking for a job that offers a competitive salary and the opportunity to make a difference? We are looking for a Collections Representative to join our team and help us collect on past due accounts. You will be responsible for contacting customers, negotiating payment plans, and ensuring that accounts are paid in full. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!
A Collections Representative is responsible for collecting payments from customers and clients. They may work in a variety of industries, such as banking, finance, retail, and healthcare.What is Collections Representative Skills Required?
• Excellent communication and interpersonal skills
• Ability to negotiate and resolve customer disputes
• Knowledge of collections laws and regulations
• Proficiency in using computer software
• Ability to work independently and as part of a team
• Strong organizational and time management skills
What is Collections Representative Qualifications?
• High school diploma or equivalent
• Previous experience in collections or customer service
• Knowledge of accounting and bookkeeping principles
What is Collections Representative Knowledge?
• Knowledge of collections laws and regulations
• Understanding of customer service principles
• Knowledge of accounting and bookkeeping principles
What is Collections Representative Experience?
• Previous experience in collections or customer service
• Experience in using computer software
What is Collections Representative Responsibilities?
• Contact customers to collect payments
• Negotiate payment arrangements with customers
• Resolve customer disputes
• Maintain accurate records of customer accounts
• Follow up with customers to ensure payments are made
• Prepare reports on collections activities
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