Collections Supervisor Jobs

Requirements

• Actively using English preferred
• Target and Data-Oriented
• Experience team management/ people management (handles large sum of people)
• At least 2 years experience as Desk collectionSupervisor
• Preferably candidates that are familiar with Fintech Industry (preferably) or Financial Services
• Excellent communication skills

Responsibilities

• Train new and existing agents
• Monitor, coach, and manage agent desk collections to achieve the decided target
• Provide evaluation of desk collection agents for improvement
• Frequent meetings with team and management
• Track and report progress to other departments