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Client Support Agent (Midnight)
By Antalpha
At Indonesia
Are you looking for a job that will give you the opportunity to make a difference in people's lives? We are looking for a Client Representative to join our team and help us provide exceptional customer service to our clients. If you have excellent communication and interpersonal skills, we want to hear from you!
Overview A Client Representative is a customer service professional who is responsible for providing excellent customer service to clients and customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the company’s products and services, and be able to provide accurate and timely information to customers. Detailed Job Description A Client Representative is responsible for providing excellent customer service to clients and customers. They must be able to respond to customer inquiries, resolve customer complaints, and provide information about products and services. They must be knowledgeable about the company’s products and services, and be able to provide accurate and timely information to customers. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to maintain a positive attitude and be able to work in a fast-paced environment. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of the company’s products and services
• Ability to provide accurate and timely information to customers
• Ability to maintain a positive attitude
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of the company’s products and services
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries in a professional and courteous manner
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the company’s products and services
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service related field
Job Responsibilities
• Respond to customer inquiries in a professional and courteous manner
• Resolve customer complaints in a timely and efficient manner
• Provide accurate and timely information to customers
• Maintain a positive attitude and work in a fast-paced environment
• Maintain knowledge of the company’s products and services
• Follow customer service best practices
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