Project Operations Staff (6 Months Contract)

About Us

ShopBack: For the wins

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 38 million shoppers across ten markets.

ShopBack was founded in 2014 and today, ShopBackers across the region continue to win over shoppers by constantly upping their game - be it rewards or meaningful experiences - such that shoppers can achieve a personal victory every time they use ShopBack.

The Group powers over US$3.7 billion in annual sales for over 15,000 online and in-store merchant partners. In 2022, ShopBack launched ShopBack Pay and PayLater, extending the platform's offerings into financial services, providing shoppers responsible and convenient payment options at checkout.

This is a great opportunity for candidates who are looking to move into the technology and startup industry. We are currently looking for someone to join us on a 6-month contract basis from July to December 2023.

This role will suit a resourceful multi-tasker with a keen eye for detail and a knack for getting things done. You will be assisting the General Manager in delivering a key project from end to end, liaising extensively with multiple stakeholders (local and regional). Your contributions will directly impact operations here at ShopBack and will provide you an excellent opportunity to experience life in a dynamic startup environment.

Responsibilities

• Catch operational errors and solve them in a timely manner and collaborate with stakeholders to identify and fix the root cause for the issues.
• Propose and spearhead ideas/initiatives to improve current processes.
• Support BD/Sales team to maintain relationships with external stakeholders by providing accurate operational informations.
• Collaborate with cross functional teams to carry out day-to-day task of project operations.
• Provide effective administrative support to ensure the deals information from BD/Sales is correctly inputted into the specified system.

Requirements

• Meticulous and able to work in a fast-paced environment
• Ability to operate MS Office (Excel & Word) is a must.
• Strong entrepreneurial spirit and eagerness to join the eCommerce industry.
• Able to commit for 6-months internships / contract.
• Freshgraduates / finar year students with a concentration in Business, Economics, Finance, MarComm or equivalent are welcome to apply.
• Detail oriented and has strong ownership on process improvements.