Desk Call (Contract-Based) Jobs

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Mekari is looking for Desk Call to join our team:

Requirements:

• A high school diploma or equivalent is required. Additional education in finance, business, or related fields is a plus
• Strong organizational skills and the ability to manage multiple tasks efficiently while adhering to deadlines
• Prior experience in desk collection, either as an intern or freelancer, is preferred. Knowledge of debt collection practices, laws, and regulations is an advantage
• Excellent verbal and written communication skills are essential
• Comfortable working in a dynamic and fast-paced environment

Responsibilities:

• Negotiate payment deadlines or payment plans
• Take the initiative to create a collection strategy
• Collect payments from customers via Phone Calls
• Manage assigned accounts to identify outstanding debts

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ atbit.ly/RecruitmentFAQ-Mekari[ENG] orbit.ly/RekrutmenMekari-FAQ[INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!