Call Center Jobs
By Ivosights At Jakarta, Indonesia
Dapat berkomunikasi dengan pelanggan terutama melalui telephone
Dapat menjalani relasi yang baik dengan pelanggan
Memiliki pengalaman kerja dibidang customer service/ call center inbound maupun outbound call minimal 1 tahun
Memiliki Kemampuan Bahasa Indonesia yang baik
Call Center Representative Jobs
By PT. Inti karya Nawasena At Pekanbaru, Indonesia

Deskripsi Pekerjaan Call Center Bagian pelayanan kepada calon pembeli maupun pembeli. Kualifikasi: - Pendidikan minimal SMA. - Fresh Graduate welcome. - Mampu berkomunikasi secara baik dan benar. ...

Call Center Inbound Jobs
By PT VADS Indonesia At Daerah Istimewa Yogyakarta, Indonesia

CALL CENTER INBOUND KUALIFIKASI: 1. Pendidikan Minimal D3/S1 Semua Jurusan Dengan IPK Min 2,75 2. Terbuka Untuk Fresh Graduate 3. Memiliki Komunikasi yang Bagus dan Tidak Berlogat 4. Siap Bekerja ...

Call Supply Intern Jobs
By StickEarn At Area DKI Jakarta, Indonesia
All majors, preferably last-year students with customer service internship experience, are welcome.
Work directly with the operational team to implement the partner acquisition program
Calling potential stakeholders on the phone and making an appointment
Maintain active engagement with new and existing stakeholders [Grab Drivers & Community]
Able to think fast and make calculated decisions.
Jakarta Based, willing to do Work from Office (Jakarta Pusat)
Kyc Video Call Jobs
By Valdo Intl At Jakarta, Indonesia

Job Deskripsi: 1. Memberikan pelayanan informasi kepada customer / calon customer terkait produk perbankan (tabungan/giro/deposito/kartu kredit/lain-lain) melalui video call 2. Memberikan solusi ...

L2 Technical Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Call Center Analyst Jobs
By Bank Jasa Jakarta At Jakarta Raya, Indonesia
You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment.
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet.
Minimum of 3 years of work experience and preferably experienced in Customer Service or Contact Center in the Financial Industry.
Excellent interpersonal, communication, presentation skills and service oriented.
You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)
You are humble and prioritize the success of the team over your own with an eagerness to help those around you.
Call Center Agent Jobs
By Influx At Indonesia
Coordinate effectively with peers and your manager
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
Diagnose and solve the customers’ problems via phone, email, and chat.
Communicate effectively via phone, chat, and email with our customers
Fluency in English, spoken and written communication.
Strong orientation on task completion, results, and strategic goals.
Technical Support Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Selatan, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Head Of Call Center
By Sunsoft At Bali, Indonesia
Strong leadership and people management skills, with the ability to inspire and motivate a team.
Proven experience in managing call center operations, preferably in a supervisory or managerial role.
Familiarity with call center technologies and systems, such as CRM, IVR, and workforce management tools.
Manage call routing and workforce management systems to optimize staffing levels, schedule adherence, and resource utilization.
Develop and deliver training programs to enhance the skills and knowledge of call center representatives.
Develop and maintain regular reports and dashboards to track call center performance, identify trends, and present actionable management insights.
Call Center Team Leader
By PT MULTIUSAHA SEJAHTERA BERSAMA At Area DKI Jakarta, Indonesia
Memonitor seluruh pekerjaan tim, mendiskusikan issue-issue penting
Memonitor & Meng-coaching agent agar seluruh issue terkait bisa diselesaikan dengan baik.
FU case yang memerlukan koordinasi dengan departemen lain
Menjaga SL Inbound atau FRT serta Resolution time
Handling case untuk pelanggan-pelanggan VIP ataupun VVIP
Bertanggung jawab dalam FCR Call Center serta Monitoring Open Tiket
Call Center Jobs
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Desk Call (Contract-Based) Jobs
By Mekari At Area DKI Jakarta, Indonesia
A high school diploma or equivalent is required. Additional education in finance, business, or related fields is a plus
Strong organizational skills and the ability to manage multiple tasks efficiently while adhering to deadlines
Excellent verbal and written communication skills are essential
Manage assigned accounts to identify outstanding debts
Comfortable working in a dynamic and fast-paced environment
Collect payments from customers via Phone Calls
Head Of Call Center And Complaint Handling
By GREAT EASTERN At Jakarta Raya, Indonesia
Possess good time management skills and is able to priorities work to ensure efficiency.
Preferably 1 year experience in insurance or financial sector.
Recent experience in a leadership role in insurance service.
Possess good communication skills, both written and verbal.
Possess good interpersonal skills and is customer focused.
Having working experience in Data Analytics will be advantages.
Call Center Operator (Hindi / Arabic / Chinese Speaking)
By Travel + Leisure Co. At Jakarta, Indonesia
Ensuring that the set appointment meets the set qualification criteria and has the appropriate directions to the designated showroom.
Previous telesales experience preferred however not essential.
Responsible for setting appointments, utilizing the lead sources assigned by the Supervisor.
Responsible for meeting the hourly allocated targets for appointments, as set by the Supervisor.
Responsible for providing quality customer service to our potential clients.
Ability to speak Hindi/Arabic/Mandarin fluently.
Call Center Operations Supervisor
By Transcosmos Indonesia (Official) At Semarang, Indonesia
1. Experienced as Supervisor or Team Leader 2 years
You will assist 150-200 agents and some supporting staff to achieve the company goals
2. English active is a must
3. Min D3, GPA 2.75
4. Having an ability to lead a big headcount
5. Willing to work under pressure
Call Center Representative Jobs
By PT Pelangi Fortuna Global At Jakarta Raya, Indonesia

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku • Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon ...

Call Center Specialist Jobs
By E-World Indonesia At Surabaya, Indonesia
Manage the reception area and staff to ensure effective communication both internally and externally
Provide office guests with a hospitable experience
Excellent written and verbal communication skills
Supervise the maintenance of office areas, equipment, and facilities
Interact with IT, phone and building personnel as needed
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Call Centre Manager Jobs
By TIMESCONSULT At Yogyakarta, Indonesia
Prepare reports for different departments or upper management
Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Call For Experts Jobs
By Chemonics International At Area DKI Jakarta, Indonesia
Bachelor’s degree or equivalent years of experience required; advanced degree preferred
Eight years of experience providing leadership in programs of similar scope and complexity in Asia
Extensive experience in one or more of the technical areas listed above in the context of MSME intermediation preferred
Experience in Indonesia or other South/Southeast Asian countries is required
Previous experience with MCC or other donor-funded programs is preferred
Excellent communication skills in Indonesian and English required