Call Center Agent Jobs

We’re continuously looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes more than 1000 team members around the globe.

Duties

• Coordinate effectively with peers and your manager
• Communicate effectively via phone, chat, and email with our customers
• You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers.
• Diagnose and solve the customers’ problems via phone, email, and chat.

Requirements

• Noise-canceling headset.
• Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
• Fluency in English, spoken and written communication.
• Continuous learner.
• Excellent communication skills.
• Have your own laptop.
• Strong orientation on task completion, results, and strategic goals.
• Personal integrity and conscientiousness.
• Team player.

Benefits

• A set of international clients with high standards of excellence
• A work-from-home arrangement, which provides some flexibility to a degree
• An international team that embraces a growth mindset as well as the importance of coaching. You will grow with us!
• A growing company (and industry), which poses challenges as well as opportunities!

Fresh graduates may apply!

This is a full-time job only, 44 hours per week.

If you're the one that we're looking for, hit Apply! We'd like to have a chat with you! :)

IMPORTANT NOTES:

• Successful candidates will be contacted only through email ending with @influx.com.
• Influx never asks candidates to make any payment throughout the entire recruitment process.