Apprenticeship - Customer Onboarding & Priority Management

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
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• Handling and monitoring administrative processes taking place in each Customer Communications activity
• Managing Customer Communication Channels (email, whatsapp, newsletter) ensuring all communication material are being distributed timely and clearly with a systematic filing system.
• Be a part of customer facing projects/programs to guide the customer journey
• Ensuring that all customer communications are free of errors in grammar, translations, punctuation, and spelling.

Job Requirements

• Understanding how to use basic skill of Microsoft Excel
• Committed to join for 6 months
• Preferably from Communications major with organizational skill experience
• Strong communications especially writing skill (editing, copywriting)
• Willing to WFO (3 times a week)

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.