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Call Centre Agent Jobs

L2 Technical Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Call Center Agent Jobs
By Influx At Indonesia
Coordinate effectively with peers and your manager
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
Diagnose and solve the customers’ problems via phone, email, and chat.
Communicate effectively via phone, chat, and email with our customers
Fluency in English, spoken and written communication.
Strong orientation on task completion, results, and strategic goals.
Business Centre Assistant Jobs
By The Luxury Collection At Nusa Penida, Indonesia

Job Number 23149024 Job Category Administrative Location The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali, Kawasan Pariwisata Nusa Dua Lot N2, Nusa Dua, Bali, Indonesia VIEW ON ...

Outbound Sales Call Agent
By Lingua Learn At Denpasar, Indonesia
Experience in the Education sector would be a distinct advantage
Sales experience would be a distinct advantage
Exceptional presentation & negotiation skills
Excellent customer service & organization skills
The successful candidates will be self-motivated with a determination to succeed in an exciting industry.
Create leads and appointments via phone calling clients (cold calling)
Medical Representative Call Agent
By NAVA+ Group At Jakarta Raya, Indonesia
D4/S1 with science/nutriton/public health/medical educational background
Good communcation skill both in Bahasa & English (passive)
- Communication : Product Brand knowledge - on script will be provide
- Method : Effective Engagement Skill (virtual) - training will be provided
Fresh Graduate are welcome to apply
Willing to work from office in Jakarta, Indonesia
Coordinator Lspr Leadership Centre And Lspr Sdgs Centre
By LSPR Communication and Business Institute At Jakarta Raya, Indonesia
Relevant background such as Communication Studies, PR, Masscomm, Management, etc
Report to Vice Rector III on the progress of the work program.
Making Annual Report of LSCL & LSSDGs Programs
Coordinate with VICE RECTOR III and related staffs in preparing work annual programs.
Socisla Media Plan and Design,
Help schedule and prepare for shooting podcasts in LSPR media center (LSPR FTVC & LSPR Radio)
Technical Support Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Selatan, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Data Centre Security Manager
By WeNetwork At Area DKI Jakarta, Indonesia
When required, provide after-hours management support and take part in large-scale emergency response.
Respond to security-related events, escalations, and other problems on the site.
Take part in routine security evaluations and audits of data centres.
Implement pre-established compliance procedures in accordance with SOP, standards, and recommendations as well as any applicable legal and regulatory obligations.
Develop security approaches, policies, and processes, and contributes to their development.
Demonstrable expertise in selection, installation, trouble-shooting, and application of access control, intrusion detection, and video surveillance systems.
Sales Manager - Data Centre
By WeNetwork At Jakarta, Indonesia
Experieced in full-lifecycle Project Management from design and feasibility through to cloes-out and DLP.
Candidates with relevant Data center certifications (etc. CDCP, CDCS) will have an added advantage
Develop relationships with key decision makers within nominated account(s)
Map and build Client account plan and relationship mapping
Develop and drive strategic initiatives
Align with commercial country Cloud & Service Provider teams managing regional cross border projects
Data Centre Specialist (Dcs) (Indonesia)
By Kuok Singapore Limited Group At Hoya, Indonesia
Skills Set And Qualifications Requirements
Assist in technical issues, project management, vendor management and technical reporting on all critical equipment and computerised systems.
Minimum 1-3 years of working experience in a Data Centre environment preferred
You must be flexible in your working patterns to support requirements dictated by the rhythm of the business & operational demands.
Assist in the planning, supervision and handover of any project related changes or improvements within the facility.
Provide input into and develop site specific procedures associated with Maintenance and operation of critical equipment: SOP’s, EOP’s, Drills etc.
Call Centre Manager Jobs
By TIMESCONSULT At Yogyakarta, Indonesia
Prepare reports for different departments or upper management
Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Call Agent Center (Telemarketing)
By EF English First Indonesia At Jakarta Raya, Indonesia
Minimum education equivalent to Diploma
1 year previous working experience as a call center / telemarketing
Fulfilling the target of attending consultation invitations per month,
Meet the target calls per day,
Operating Sales force and Quiros systems for administration in the calling process
Able to communicate using good and correct Bahasa Indonesia
Kepala Training Centre Jobs
By PT OS SELNAJAYA INDONESIA At Garut, Indonesia
Koordinasi (HORENSOU) dengan team education, marketing dan rekrutmen Kontrol TC secara keseluruhan
Min. D3-S1 Bahasa Jepang/Sastra Jepang/ Jurusan lainnya
Memiliki min. JLPT N3 (Sertifikat Bahasa Jepang)
Memiliki pengalaman mengajar/ bekerja di Jepang
Domisili Garut/Mau ditempatkan di Garut Training Center
Sebagai koordinator Peserta Pelatihan di Training Center
Call Center Agent (Semarang)
By W Group At Yogyakarta, Indonesia
Mengelola kegiatan pelayanan contact centerspesifik untuk Pelanggan yang ditunjuk secara efektif danefisien.
Menghubungi pelanggan melalui telepon dan membantu pelanggan untuk mendapatkan jawaban atau informasi yang dibutuhkan.
Membangun minat calon pelanggan atas produk/pelayanan yang ditawarkan. Meng-update database pelanggan dan calon pelanggan/prospek dengan informasi dan data terkini.
Menangani keluhan pelanggan dengan cepat.
Memberikan umpan balik atas efektifitas proses kerja dan kebijakan-kebijakan yang ada.
Memfasilitasi perolehan informasi kompetitor untuk memonitor kesempatan bisnis dan kecenderungan pasar.
Army - Learning Centre Advisor Edinburgh
By UK Ministry of Defence At Your, Indonesia

As the Learning Centre Advisor you will be part of a small team in direct contact with our customers and partners. The role will give you the opportunity to make a difference to service personnel’s ...

Outbound Call Sales Agent
By Lingua Learn At Bali, Indonesia
Experience in the Education sector would be a distinct advantage
Sales experience would be a distinct advantage
Exceptional presentation & negotiation skills
Excellent customer service & organization skills
The successful candidates will be self-motivated with a determination to succeed in an exciting industry.
Create leads and appointments via phone calling clients (cold calling)
Learning Centre Advisor - Inverness
By UK Ministry of Defence At Your, Indonesia

As the Learning Centre Advisor (LCA) you will join a small team in direct contact with our customers and partners. The role will give you the opportunity to make a difference to service personnel’s ...

Call Center Agent (Semarang)
By W Group At Semarang, Indonesia
Mengelola kegiatan pelayanan contact centerspesifik untuk Pelanggan yang ditunjuk secara efektif danefisien.
Menghubungi pelanggan melalui telepon dan membantu pelanggan untuk mendapatkan jawaban atau informasi yang dibutuhkan.
Membangun minat calon pelanggan atas produk/pelayanan yang ditawarkan. Meng-update database pelanggan dan calon pelanggan/prospek dengan informasi dan data terkini.
Menangani keluhan pelanggan dengan cepat.
Memberikan umpan balik atas efektifitas proses kerja dan kebijakan-kebijakan yang ada.
Memfasilitasi perolehan informasi kompetitor untuk memonitor kesempatan bisnis dan kecenderungan pasar.
Army – Accommodation Storekeeper Mission Ready Training Centre
By UK Ministry of Defence At Your, Indonesia

Do you want to work within a dynamic and rewarding operationally focused environment, that offers a wide range of additional opportunities and benefits? The Accommodation Storekeeper position is an ...

Gm Technical Sales (Data Centre)
By Robert Walters At Area DKI Jakarta, Indonesia
Minimum of five years’ experience in a managerial capacity
Advanced knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, storage, etc.
Oversee and manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources
Degree or professional qualifications in science or engineering-related disciplines
Minimum of 10 years’ experience in a commercial role in data centre solutions or telecommunications
Advanced knowledge and understanding of the industry/market/competitors/customers

Are you looking for a job that offers flexible hours, competitive pay, and the chance to help people every day? Become a Call Centre Agent and join our team! We offer a great work environment and the opportunity to make a real difference in people's lives.

Overview A Call Centre Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services. Detailed Job Description Call Centre Agents are responsible for providing excellent customer service to customers over the phone. They must be able to answer customer inquiries, provide product and service information, and resolve customer complaints. They must also be able to handle customer inquiries in a professional and courteous manner. Additionally, Call Centre Agents must be able to multitask, manage their time efficiently, and work in a fast-paced environment. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a team
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous call centre experience
• Previous experience in a customer service role
Job Responsibilities
• Answer customer inquiries in a professional and courteous manner
• Provide product and service information to customers
• Resolve customer complaints
• Handle customer inquiries in a timely manner
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics
• Update customer service software with customer information