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Call Centre Agent Jobs in Kota Bekasi, West Java

Call Center Agent Jobs
By Influx At Indonesia
Coordinate effectively with peers and your manager
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
Diagnose and solve the customers’ problems via phone, email, and chat.
Communicate effectively via phone, chat, and email with our customers
Fluency in English, spoken and written communication.
Strong orientation on task completion, results, and strategic goals.
Data Centre Security Manager
By WeNetwork At Area DKI Jakarta, Indonesia
When required, provide after-hours management support and take part in large-scale emergency response.
Respond to security-related events, escalations, and other problems on the site.
Take part in routine security evaluations and audits of data centres.
Implement pre-established compliance procedures in accordance with SOP, standards, and recommendations as well as any applicable legal and regulatory obligations.
Develop security approaches, policies, and processes, and contributes to their development.
Demonstrable expertise in selection, installation, trouble-shooting, and application of access control, intrusion detection, and video surveillance systems.
Data Centre Specialist (Dcs) (Indonesia)
By Kuok Singapore Limited Group At Hoya, Indonesia
Skills Set And Qualifications Requirements
Assist in technical issues, project management, vendor management and technical reporting on all critical equipment and computerised systems.
Minimum 1-3 years of working experience in a Data Centre environment preferred
You must be flexible in your working patterns to support requirements dictated by the rhythm of the business & operational demands.
Assist in the planning, supervision and handover of any project related changes or improvements within the facility.
Provide input into and develop site specific procedures associated with Maintenance and operation of critical equipment: SOP’s, EOP’s, Drills etc.
Call Centre Manager Jobs
By TIMESCONSULT At Yogyakarta, Indonesia
Prepare reports for different departments or upper management
Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
Assume responsibility of budgeting and tracking expenses
Hire, coach and provide training to personnel to maintain high customer service standards
Kepala Training Centre Jobs
By PT OS SELNAJAYA INDONESIA At Garut, Indonesia
Koordinasi (HORENSOU) dengan team education, marketing dan rekrutmen Kontrol TC secara keseluruhan
Min. D3-S1 Bahasa Jepang/Sastra Jepang/ Jurusan lainnya
Memiliki min. JLPT N3 (Sertifikat Bahasa Jepang)
Memiliki pengalaman mengajar/ bekerja di Jepang
Domisili Garut/Mau ditempatkan di Garut Training Center
Sebagai koordinator Peserta Pelatihan di Training Center
Call Center Agent (Semarang)
By W Group At Yogyakarta, Indonesia
Mengelola kegiatan pelayanan contact centerspesifik untuk Pelanggan yang ditunjuk secara efektif danefisien.
Menghubungi pelanggan melalui telepon dan membantu pelanggan untuk mendapatkan jawaban atau informasi yang dibutuhkan.
Membangun minat calon pelanggan atas produk/pelayanan yang ditawarkan. Meng-update database pelanggan dan calon pelanggan/prospek dengan informasi dan data terkini.
Menangani keluhan pelanggan dengan cepat.
Memberikan umpan balik atas efektifitas proses kerja dan kebijakan-kebijakan yang ada.
Memfasilitasi perolehan informasi kompetitor untuk memonitor kesempatan bisnis dan kecenderungan pasar.
Army - Learning Centre Advisor Edinburgh
By UK Ministry of Defence At Your, Indonesia

As the Learning Centre Advisor you will be part of a small team in direct contact with our customers and partners. The role will give you the opportunity to make a difference to service personnel’s ...

Learning Centre Advisor - Inverness
By UK Ministry of Defence At Your, Indonesia

As the Learning Centre Advisor (LCA) you will join a small team in direct contact with our customers and partners. The role will give you the opportunity to make a difference to service personnel’s ...

Army – Accommodation Storekeeper Mission Ready Training Centre
By UK Ministry of Defence At Your, Indonesia

Do you want to work within a dynamic and rewarding operationally focused environment, that offers a wide range of additional opportunities and benefits? The Accommodation Storekeeper position is an ...

Gm Technical Sales (Data Centre)
By Robert Walters At Area DKI Jakarta, Indonesia
Minimum of five years’ experience in a managerial capacity
Advanced knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, storage, etc.
Oversee and manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources
Degree or professional qualifications in science or engineering-related disciplines
Minimum of 10 years’ experience in a commercial role in data centre solutions or telecommunications
Advanced knowledge and understanding of the industry/market/competitors/customers
Call Center Agent Jobs
By PT Meorient Exhibition International At Area DKI Jakarta, Indonesia
Good personality, with good communication and presentation skills.
Good sense of service and ability to resist pressure.
Fluency in spoken and written English is an advantage.
Centre Manager Cabang Taman Palem
By I CAN READ Indonesia At Area DKI Jakarta, Indonesia

Center managers serve in a leadership role overseeing the daily operations of a facility or business location. They are accountable for enforcing health and safety guidelines and ensure the staff and ...

Are you looking for a job that offers flexible hours, competitive pay, and the chance to help people every day? Become a Call Centre Agent and join our team! We offer a great work environment and the opportunity to make a real difference in people's lives.

Overview A Call Centre Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services. Detailed Job Description Call Centre Agents are responsible for providing excellent customer service to customers over the phone. They must be able to answer customer inquiries, provide product and service information, and resolve customer complaints. They must also be able to handle customer inquiries in a professional and courteous manner. Additionally, Call Centre Agents must be able to multitask, manage their time efficiently, and work in a fast-paced environment. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a team
• Ability to handle customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous call centre experience
• Previous experience in a customer service role
Job Responsibilities
• Answer customer inquiries in a professional and courteous manner
• Provide product and service information to customers
• Resolve customer complaints
• Handle customer inquiries in a timely manner
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics
• Update customer service software with customer information