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Call Center (Fluent In English)

Company

ATI Business Group
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Konsultan dan Jasa Bisnis
Expires 2023-06-16
Posted at 11 months ago
Job Description
Role Of Purposes
Call/Chat is a position within ATI Business Group to support one of our biggest client based in Australia. This Position will report directly to Team Leader or Senior Team Leader to that account. In general, this role will responsible for Assisting Agents globally to manage Land Booking.
Responsibilities
  • To manage the inquire in timely manner.
  • Assisting supplier via phone lines
  • To resolve client issues that related to Land booking as first resolution.
  • Support to escalate the higher inquiries to the respective key person.
Requirements
  • Willing to work in shifting mode (24/7) includes public holidays.
  • Bachelor degree in any Major
  • Fresh graduate with advance level in English communication skills are welcome to apply.
  • Fluent in English (Speaking, Listening, and Writing)
  • Willing to work at Central Jakarta (Batu Tulis, Gambir) or BSD, Tangerang
  • Have 1+ year working experience in Customer Service with English communication skill