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Call Center Jobs

Call Center Jobs
By Ivosights At Jakarta, Indonesia
Dapat berkomunikasi dengan pelanggan terutama melalui telephone
Dapat menjalani relasi yang baik dengan pelanggan
Memiliki pengalaman kerja dibidang customer service/ call center inbound maupun outbound call minimal 1 tahun
Memiliki Kemampuan Bahasa Indonesia yang baik
Call Center Representative Jobs
By PT. Inti karya Nawasena At Pekanbaru, Indonesia

Deskripsi Pekerjaan Call Center Bagian pelayanan kepada calon pembeli maupun pembeli. Kualifikasi: - Pendidikan minimal SMA. - Fresh Graduate welcome. - Mampu berkomunikasi secara baik dan benar. ...

Call Center Inbound Jobs
By PT VADS Indonesia At Daerah Istimewa Yogyakarta, Indonesia

CALL CENTER INBOUND KUALIFIKASI: 1. Pendidikan Minimal D3/S1 Semua Jurusan Dengan IPK Min 2,75 2. Terbuka Untuk Fresh Graduate 3. Memiliki Komunikasi yang Bagus dan Tidak Berlogat 4. Siap Bekerja ...

L2 Technical Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Call Center Analyst Jobs
By Bank Jasa Jakarta At Jakarta Raya, Indonesia
You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment.
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet.
Minimum of 3 years of work experience and preferably experienced in Customer Service or Contact Center in the Financial Industry.
Excellent interpersonal, communication, presentation skills and service oriented.
You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)
You are humble and prioritize the success of the team over your own with an eagerness to help those around you.
Call Center Agent Jobs
By Influx At Indonesia
Coordinate effectively with peers and your manager
Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).
Diagnose and solve the customers’ problems via phone, email, and chat.
Communicate effectively via phone, chat, and email with our customers
Fluency in English, spoken and written communication.
Strong orientation on task completion, results, and strategic goals.
Technical Support Agent (Call Center)
By PT Cyberindo Aditama (CBN) At Jakarta Selatan, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Head Of Call Center
By Sunsoft At Bali, Indonesia
Strong leadership and people management skills, with the ability to inspire and motivate a team.
Proven experience in managing call center operations, preferably in a supervisory or managerial role.
Familiarity with call center technologies and systems, such as CRM, IVR, and workforce management tools.
Manage call routing and workforce management systems to optimize staffing levels, schedule adherence, and resource utilization.
Develop and deliver training programs to enhance the skills and knowledge of call center representatives.
Develop and maintain regular reports and dashboards to track call center performance, identify trends, and present actionable management insights.
Call Center Team Leader
By PT MULTIUSAHA SEJAHTERA BERSAMA At Area DKI Jakarta, Indonesia
Memonitor seluruh pekerjaan tim, mendiskusikan issue-issue penting
Memonitor & Meng-coaching agent agar seluruh issue terkait bisa diselesaikan dengan baik.
FU case yang memerlukan koordinasi dengan departemen lain
Menjaga SL Inbound atau FRT serta Resolution time
Handling case untuk pelanggan-pelanggan VIP ataupun VVIP
Bertanggung jawab dalam FCR Call Center serta Monitoring Open Tiket
Call Center Jobs
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Head Of Call Center And Complaint Handling
By GREAT EASTERN At Jakarta Raya, Indonesia
Possess good time management skills and is able to priorities work to ensure efficiency.
Preferably 1 year experience in insurance or financial sector.
Recent experience in a leadership role in insurance service.
Possess good communication skills, both written and verbal.
Possess good interpersonal skills and is customer focused.
Having working experience in Data Analytics will be advantages.
Call Center Operator (Hindi / Arabic / Chinese Speaking)
By Travel + Leisure Co. At Jakarta, Indonesia
Ensuring that the set appointment meets the set qualification criteria and has the appropriate directions to the designated showroom.
Previous telesales experience preferred however not essential.
Responsible for setting appointments, utilizing the lead sources assigned by the Supervisor.
Responsible for meeting the hourly allocated targets for appointments, as set by the Supervisor.
Responsible for providing quality customer service to our potential clients.
Ability to speak Hindi/Arabic/Mandarin fluently.
Call Center Operations Supervisor
By Transcosmos Indonesia (Official) At Semarang, Indonesia
1. Experienced as Supervisor or Team Leader 2 years
You will assist 150-200 agents and some supporting staff to achieve the company goals
2. English active is a must
3. Min D3, GPA 2.75
4. Having an ability to lead a big headcount
5. Willing to work under pressure
Call Center Representative Jobs
By PT Pelangi Fortuna Global At Jakarta Raya, Indonesia

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku • Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon ...

Call Center Specialist Jobs
By E-World Indonesia At Surabaya, Indonesia
Manage the reception area and staff to ensure effective communication both internally and externally
Provide office guests with a hospitable experience
Excellent written and verbal communication skills
Supervise the maintenance of office areas, equipment, and facilities
Interact with IT, phone and building personnel as needed
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Call Center Telemarketer - Mandarin Speaking
By Marriott Vacations Worldwide At Denpasar, Indonesia
Participates in formal training sessions offered by management team.
Works with Sales Management to minimize cancellations, provides comprehensive owner assurance and ensures timeliness of closings.
Explain the features and benefits of the Marriott Vacation Club Destinations product.
Manages time effectively to punctually attend daily team meetings, training sessions, and customer/owner appointments.
Improves sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Customers, Owners).
Fulfills requests from owners or prospective owner regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Call Agent Center (Telemarketing)
By EF English First Indonesia At Jakarta Raya, Indonesia
Minimum education equivalent to Diploma
1 year previous working experience as a call center / telemarketing
Fulfilling the target of attending consultation invitations per month,
Meet the target calls per day,
Operating Sales force and Quiros systems for administration in the calling process
Able to communicate using good and correct Bahasa Indonesia
Call Center Agent (Semarang)
By W Group At Yogyakarta, Indonesia
Mengelola kegiatan pelayanan contact centerspesifik untuk Pelanggan yang ditunjuk secara efektif danefisien.
Menghubungi pelanggan melalui telepon dan membantu pelanggan untuk mendapatkan jawaban atau informasi yang dibutuhkan.
Membangun minat calon pelanggan atas produk/pelayanan yang ditawarkan. Meng-update database pelanggan dan calon pelanggan/prospek dengan informasi dan data terkini.
Menangani keluhan pelanggan dengan cepat.
Memberikan umpan balik atas efektifitas proses kerja dan kebijakan-kebijakan yang ada.
Memfasilitasi perolehan informasi kompetitor untuk memonitor kesempatan bisnis dan kecenderungan pasar.
It Command Center Jobs
By Indonesia Defence Services At Jakarta Raya, Indonesia
1. Hold a bachelor's degree in Informatics Engineering/IT from any University
3. Familiar with troubleshooting hardware/software
5. Capable to communicate in English is an advantage
6. Willing to work in Pondok Cabe Airport, Tangerang Selatan
7. Can Join immediately more preferable. Expected to join on June 2023.
- Liaise with another individual/department for handling requests specific to IT-related needs.
Call Center Customer Service Representative
By Glints At Batam, Indonesia
Manage incoming calls, guest enquiries from multiple channels eg from Email, Facebook, chats etc.
Any others ad-hoc tasks as assigned by the manager in-charge
Has minimum 1 year of working experience as Call Support in Software Company / IT Company
Excellent customer service and communication skills in English and Mandarin (to liaise with Chinese speaking individual)
Knowledge of IT / Software product is a plus
Address any questions or issues that guest may have in regards to company products or services promptly

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and