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Call Center Agent Jobs

Call Center Agent - Ayana Bali
By AYANA Resort and Spa, BALI At Bali, Indonesia
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Minimum of 1 year experience in the same position in a large luxury resort.
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Call Center Agent Jobs
By Karma Group Global At Jakarta, Indonesia
High achievers will be given the opportunity to take a step up to further career path and responsibilities.
Having 1+ Year’ experience as an Outbound Telesales / Telemarketing agent would be good
Work for a growing international multi-award-winning leisure company.
Receive comprehensive training from the Karma ‘Call Center & Product Training Programme’.
International Travel as a reward for target achievement.
Monthly celebrations for target achievement.
Contact Center Agent Jobs
By PT Rajawali Berdikari At Jakarta, Indonesia

Mampu mengoperasikan komputer (MS Office)

Memberikan Informasi yang dibutuhkan Customer

Call Agent Jobs
By Intrias Mandiri Sejati At Area DKI Jakarta, Indonesia

Inbound/outbound call center experience in insurance (preferred) or bank -Minimum S1 education -Female, beautiful & attractive appearance -age under 27 yrs -good communication

It Call Center Agent
By Intrias Mandiri Sejati At Jakarta Raya, Indonesia

Max 24 years old, female only

Head Of Call Center
By Tawzef for Recruitment & HR Consultancy At Ai, Indonesia
Prepare reports for different departments or upper management
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Certified Call Center Manager (e.g., CCCM) or equivalent qualification is a plus
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Outstanding communication and interpersonal skills
Contact Center Agent Jobs
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Guest Service Center Agent
By Marriott At Area DKI Jakarta, Indonesia

Job Number 22208071 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Mega Kuningan, Jl. Lingkar Mega Kuningan Kav. E 1.1 No. 1, Jakarta, Daerah Khusus ...

Command Center Manager Jobs
By Emirates NBD At Jakarta, Indonesia
• Experience in coordinating, facilitating and influencing management
Role is based in Dubai, UAE (Not a remote role)
• Experience within complex environments defined by high availability, high transaction rate and geographical complexity
• Sound Knowledge in System Administration, Networks, Virtualization, Linux, Storage etc.
• Prior Experience in leading the Command Center for a Financial Institution.
• Cloud knowledge is a must considering we have the Microservices based architecture.
Call Centre Jobs
By PT. Kontak Perkasa Futures At Semarang, Indonesia

Company Description: PT Kontak Perkasa Futures (“KPF”) adalah perusahaan pialang berjangka terpercaya yang berdiri sejak tahun 2000. Dengan dukungan 7 kantor operasional yang tersebar di Jakarta, ...

Rtfm Contact Center Jobs
By RADIKARI At Semarang, Indonesia

Job Description : 1. Memastikan absensi agent masuk dan keluar sesuai dengan jadwal 2. Monitoring status agent di jam duty (AUX non Produktif) 3. Monitoring layanan dari semua LOB (SLA, Respon Time, ...

Call Center Jobs
By PT Danamas Insan Kreasi Andalan (DIKA) At Jakarta Raya, Indonesia

Hi LinkedIn People! PT DANAMAS INSAN KREASI ANDALAN (DIKA)’s Client needs: Call Center L1, L2, L3 and GDS Placement: West Jakarta Qualifications : - Maximum 30 years old Diploma degree from any ...

Contact Center Agent Jobs
By Telmark Indonesia At Daerah Istimewa Yogyakarta, Indonesia
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
PT. Telmark Integrasi Indonesia is hiring for an Inbound Call Center (English),Yogyakarta placement:
Call Center Representative Jobs
By Influx Inc. At Jakarta, Indonesia

We’re continuously looking for detail-oriented and thoughtful people in Indonesia to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to ...

Center Manager Jobs
By I CAN READ Indonesia At Bandung, Indonesia
• Oversee the administration, operations and management of the Learning Centre.
• Candidate should have at least 2 years of relevant working experience in a supervisory/managerial position.
• Strong managerial skills and good business acumen.
• Attend, respond and manage customer enquiries and requests.
• Manage expectations of parents and students.
• Ability to manage stress and handle difficult situations at all times.
It Call Center Jobs
By Intrias Mandiri Sejati At Jakarta, Indonesia

Max 25 years old D3-S1 majoring Computer/Informatica, FRESH GRADUATE are welcome Good communication Knowing troubleshoot software and hardware

Call Center Officer Jobs
By PT Rifan Financindo Berjangka At Yogyakarta, Indonesia

Company Description: PT. RIFAN FINANCINDO BERJANGKA salah satu anggota Bursa Berjangka Jakarta dan Lembaga Kliring Berjangka yang mengadakan transaksi kontrak berjangka secara teratur, wajar, efektif, ...

Listing Agent Jobs
By Asia Holiday - The Traveler Solutions At Bali, Indonesia

We are looking for talents : - Social and ambitious - Happy motorbike rider - Photo/drone interested - Fluent English - Indonesian citizen only and living in Bali - Have a similar experience in ...

Call Center Specialist Jobs
By my way At Bandar Lampung dan Sekitarnya

Microsoft Office Specialist

Indonesia Welab Digital Bank - Call Center Lead
By WeLab At Jakarta
Minimum 5 years of experience in Financial Institutions, corporate strategy, or equivalent operations management experience in finance / technology companies
Bachelor’s degree in business administration, Economics, Management, Finance or equivalent disciplines
You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
Ensure compliance with group policies and guidelines and regulatory requirements.
Experience in managing large number of call center agents

Are you looking for a job that offers great pay, flexible hours, and the chance to make a real difference? Look no further! We are looking for a Call Center Agent to join our team and provide exceptional customer service. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Call Center Agent is a customer service representative who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services.

What is Call Center Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask
• Patience and empathy
• Problem-solving skills
• Ability to work in a fast-paced environment
• Computer literacy

What is Call Center Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Agent Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Provide general information about products and services
• Record customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Maintain customer databases and records
• Identify and escalate priority issues