Agent Call Indbound Jobs

Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.

At least 1Year(s) of working experience in the related field is required for this position.

Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware

Have an experience in ISP industry.

Required Skill(s): Able troubleshooting for basic network problems.

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Coordinate effectively with peers and your manager

Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on).

Diagnose and solve the customers’ problems via phone, email, and chat.

Communicate effectively via phone, chat, and email with our customers

Fluency in English, spoken and written communication.

Strong orientation on task completion, results, and strategic goals.

Experience in the Education sector would be a distinct advantage

Sales experience would be a distinct advantage

Exceptional presentation & negotiation skills

Excellent customer service & organization skills

The successful candidates will be self-motivated with a determination to succeed in an exciting industry.

Create leads and appointments via phone calling clients (cold calling)

D4/S1 with science/nutriton/public health/medical educational background

Good communcation skill both in Bahasa & English (passive)

- Communication : Product Brand knowledge - on script will be provide

- Method : Effective Engagement Skill (virtual) - training will be provided

Fresh Graduate are welcome to apply

Willing to work from office in Jakarta, Indonesia

Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.

At least 1Year(s) of working experience in the related field is required for this position.

Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware

Have an experience in ISP industry.

Required Skill(s): Able troubleshooting for basic network problems.

Enhances organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Minimum education equivalent to Diploma

1 year previous working experience as a call center / telemarketing

Fulfilling the target of attending consultation invitations per month,

Meet the target calls per day,

Operating Sales force and Quiros systems for administration in the calling process

Able to communicate using good and correct Bahasa Indonesia

Mengelola kegiatan pelayanan contact centerspesifik untuk Pelanggan yang ditunjuk secara efektif danefisien.

Menghubungi pelanggan melalui telepon dan membantu pelanggan untuk mendapatkan jawaban atau informasi yang dibutuhkan.

Membangun minat calon pelanggan atas produk/pelayanan yang ditawarkan. Meng-update database pelanggan dan calon pelanggan/prospek dengan informasi dan data terkini.

Menangani keluhan pelanggan dengan cepat.

Memberikan umpan balik atas efektifitas proses kerja dan kebijakan-kebijakan yang ada.

Memfasilitasi perolehan informasi kompetitor untuk memonitor kesempatan bisnis dan kecenderungan pasar.

Experience in the Education sector would be a distinct advantage

Sales experience would be a distinct advantage

Exceptional presentation & negotiation skills

Excellent customer service & organization skills

The successful candidates will be self-motivated with a determination to succeed in an exciting industry.

Create leads and appointments via phone calling clients (cold calling)

Mengelola kegiatan pelayanan contact centerspesifik untuk Pelanggan yang ditunjuk secara efektif danefisien.

Menghubungi pelanggan melalui telepon dan membantu pelanggan untuk mendapatkan jawaban atau informasi yang dibutuhkan.

Membangun minat calon pelanggan atas produk/pelayanan yang ditawarkan. Meng-update database pelanggan dan calon pelanggan/prospek dengan informasi dan data terkini.

Menangani keluhan pelanggan dengan cepat.

Memberikan umpan balik atas efektifitas proses kerja dan kebijakan-kebijakan yang ada.

Memfasilitasi perolehan informasi kompetitor untuk memonitor kesempatan bisnis dan kecenderungan pasar.

Good personality, with good communication and presentation skills.

Good sense of service and ability to resist pressure.

Fluency in spoken and written English is an advantage.