Head Of Placement Insurance - Employee Benefit

Company Description
Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.
Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

• Recruit, motivate, coach, evaluate, and retain a quality Placement team
• Ongoing communication of business strategy and results of the Placement team
• Responsible to obtain insurance quotations for our clients from Health Insurance companies within agreed SLA
• Ensure quality and service excellence to clients and 5/5 client satisfaction
• Maintain good Hit Ratio (ratio between won and lost deals)
• Promote a culture of high performance and continuous improvement that values learning and commitment to quality.
• Continuously improve current systems and processes
• Develop and maintain relationships with key leaders in insurance companies in Health Insurance line to support business expansion
• Put in place control mechanisms that enable achievement of high levels of customer satisfaction.
• Negotiate terms, conditions, and pricing with Health Insurance companies to ensure we can release good insurance proposals for our clients
• Expand our partnerships with more Health insurance companies
• Lead, direct, and coordinate the Employee Benefit Insurance Technical / Placement team
• Work together with Business Development team to grow the business and achieve company’s revenue goals
• Keep abreast of trends in Employee Benefit products and services

Qualifications

• Comfortable with leading team as the main leader
• Solid understanding in Employee Benefit insurance products for all line of risks and businesses
• Able to deliver good insurance proposal according to client’s expectations with good SLA
• More than 10 years experience as Placement / Technical manager in insurance brokerage firms
• Have wide network of Insurance companies and strong relationship with the key leaders
• Excellent in communication, negotiation, and persuasion skills