(Global Ict Telco) Senior Channel Manager

About the Company


Our client is a multinational Chinese employer which is providing network tools, network services, and telecommunication related needs. Our client's headquarter is based on Shenzhen, Guangdong who's established in 1987. This company is starting to produce phone switches, and now developed into creating the telco network providers which is not only tools, but also the complex service for domestic and international coverage. Their products are reaching more than 170 countries with more than 195,000 employees.

We are seeking a forward-thinking, detail-oriented Senior Channel Manager to join our team. The ideal candidate will possess a deep understanding of business requirements and will provide comprehensive solutions to support channel business growth. This role involves the development and management of partner relationships, performance management, planning, and ensuring partner satisfaction.

Key Responsibilities:

• Manage partner satisfaction, including but not limited to handling channel conflicts, complaints, and action plan follow-ups.
• Support partners to achieve sales targets as well as strategic targets.
• Develop and recruit partners to support the healthy growth of company's enterprise (B2B) business in Indonesia.
• Analyze the gap between partners' capabilities and company's business requirements, and deliver comprehensive improvement solutions.
• Act as a bridge between the partner and all related teams in company leveraging resources to improve sales performance if necessary.
• Handle other partner business-related issues as assigned by the supervisor.
• Develop long-term business plans for partners and company's business success in the Indonesian market.
• Assist partners with annual joint business planning for both sales performance achievement and capability improvement targets.

Requirements:

• More than 3 years of hands-on Channel Sales experience in the ICT industry.
• Minimum Bachelor's Degree in Electrical Engineering, Computer Science, or other ICT related fields.
• Profound knowledge in partner development, performance management, Marketing & Training, and partner satisfaction management.
• 8+ years of experience in the ICT company Channel business field, with Channel Sales experience being a must.
• Work experience with Cisco/Juniper/Aruba(HPE network) is preferred.
• Experience in a distributor or top system integrator is preferred.
• Profound knowledge of mainstream Indonesian partners & customers.