District Sales Manager (South And East Jakarta) - 8409

About The Role

Fasten your helmet and climb on board if you’re ready to be our District Sales Manager. Based in South East Jakarta, you’ll take the wheel in leading a talented sales executive in merchant acquisition initiatives for our payment acceptance (Gopay) and point of sales system (Moka) for the District. Employing your stellar team management and interpersonal communication abilities, you'll go the extra mile to better understand our merchant-partners' concerns and experiences on the field to resolve their pain points, and execute sales strategies that are catered to their feedback and automate their operations. Your efforts will enhance both the daily operations and size of our merchant-partner family in the region and ensure your team achieves all regional sales targets in a timely manner.

What You Will Do

• Collaborate with Regional Sales Head to plan and execute sales strategies and account management
• Monitor and deliver targets with the use of CRM, Google Sheets and Data Studio
• Responsible for ensuring District targets set by the company are achieved (Moka & Gopay merchants acquisition, Managed merchant transactions & GTV)
• Lead, guide and mentor team members, empowering them to enhance their acquisition skills so that they can offer solutions that address our merchant-partners’ pain points
• Support team member in negotiating and answering difficult questions from potential customers

What You Will Need

• At least 5 years of experience in sales leadership
• Prior experience working at a startup or tech company is a plus
• Strong leadership experience in order to lead, mentor, and grow a high-functioning team
• Excellent negotiation and communication skills in order to achieve the merchant acquisition targets, and to collaborate with partners and colleagues of all levels
• Strong experience in acquisition, lending products
• Good proficiency in using Customer Relationship Management (CRM) systems

About the Team

In the Offline Merchants team, we consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem.

The Jabodetabek Sales team, part of the larger Commerce Enablement stream, currently comprises 4 District Sales Managers, 12 Account Managers, and 40 Sales Executives. Our portfolio of products includes merchant-facing solutions that aid our subscribed merchant-partners in their sales operations. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, as the Sales team, we introduce and educate potential customers on how they can benefit by using our products.

One of the biggest obstacles our team has had to overcome is figuring out the most effective way to increase our standing in the market with our Point of Sales solutions. After many weeks of research, collaboration, and trial and error, we figured out that the best way to tackle this issue was to pour a bulk of our effort into acquiring more merchant-partners in various industries, leveraging heavily on the Gojek ecosystem as a whole.

We're a highly flexible team with a target-driven mindset. We manage our own work hours, so long as we deliver the expected results on time. As a team, we enjoy working at cafes (when it’s safe to do so), learning from and about one another, and having fun all along the way.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, e-commerce, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek, Tokopedia and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

About Tokopedia

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. It has been a driving force behind Indonesia's digital development since its foundation in 2009, with more than 99% of districts and empowered around 12 million merchants listed nationwide. With Nakama ranging all across Indonesia, Tokopedia aims to simplify the lives of many to #FindYourPurpose together.