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Customer Service Jobs in Kota Bekasi, West Java

Customer Service Representative Jobs
By WhiteCrow Research At Area DKI Jakarta, Indonesia
Graduate and 2 to 4 years of experience in Sales support.
Provide varying degrees of support and enhance the lines of communication between the organization and customer to ensure customer satisfaction.
Coordinating for inbound shipment to ensure the imported product deliver to warehouse as per plan
Ensures timely shipment document preparation and SAP updating
Coordinating import shipment and complete the necessary LPI system for clearance formality
Outbound local shipment: Preparation and coordinating for shipment documentation and logistics, update SAP & maintaining Reports (Weekly / Monthly)
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Kota Bekasi, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Medan dan Sekitarnya, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service Officer Jobs
By PT Grand Indonesia At Area DKI Jakarta, Indonesia
Have 1-2 years of experience in hospitality industry.
3. Kempinski Private Residences, a first-class serviced residential tower jointly managed with Kempinski Hoteliers.
A service and people-oriented person.
Able to communicate in English both spoken and written.
Maintain a positive & professional attitude toward customers.
Handle complaints, provide appropriate & quick solutions.
Customer Service Social Media
By KiriminAja At Daerah Istimewa Yogyakarta, Indonesia
At least 1 year of experience in customer service / social media admin.
Good writing skills and effective communication skills to interact with social media users
Familiar with various social media accounts & tools ( basically Meta)
Willing to work with shifting system
English Customer Service Jobs
By Teleperformance At Yogyakarta, Indonesia

Basic Requirements: - Minimum D3 / S1 any major OR High School graduates with experience in Customer Service for at least 6 months. - Minimum GPA 2.75 - Experience minimum 1 year in Call Center ...

Customer Service Agent Jakarta
By Ninja Van At Area DKI Jakarta, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service, Telemarketing or equivalent.
Required Skill(s): Communication, Customer Servicing, Administration, Ms. Office, Ms. Excel
Good communication and administration skills
Candidate must possess at least SMU, Diploma, Bachelor's Degree in Marketing, Mass Communications or equivalent.
Willing to work in shifting and/or weekends and public holiday
Resolved customer request and complaint
Customer Service Specialist Jobs
By Solidarity Group Holding Company At Area DKI Jakarta, Indonesia
3. Understand the products/services offered by the company.
3. Fresh Graduate are Welcome To Apply
6. Good Attitude, Willing To Learn, Have a Leadership Job
1. Build a good relationship with customers.
2. Handling complaints submitted by consumers.
4. Selling products or services.
Director Of Customer Service
By WeNetwork At Area DKI Jakarta, Indonesia
Bachelor’s Degree in Business Management, Marketing or equivalent is required
Prior experience in CRM is a must
Experience in Consumer Goods, Nutrition, Dairy or Consumer Health industries
Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
Establishes service levels and requirements for the department.
Develops and implements training and quality assurance programs for new hires and experienced employees.
Advisor I, Customer Service - Indonesia
By Concentrix At Area DKI Jakarta, Indonesia
Strong computer navigation skills and PC Knowledge
Based on location and/or program, additional experience/skills may be required
Minimum of two years of college education. No prior call center experience is required
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Maintain basic knowledge of client products and/or services
Offer additional products and/or services
Admin Customer Service Jobs
By SISCOM ERP Software At Area DKI Jakarta, Indonesia
Memiliki interpersonal skill dan public speaking yang baik
Menjaga hubungan baik dengan customer
Melakukan follow up kepada customer terkait produk
Menjadi penengah antara customer dan perusahaan
Mahir dalam Microsoft Office Suite, khususnya Excel dan PowerPoint
Memiliki pengetahuan tentang praktik layanan pelanggan
Customer Service Associate – Tech – Virtual Reality & 3D Printing - Volunteer
By SkilledUp Life At Indonesia
Undergraduate degree or similar education in Sales, Administration or Customer Support.
Professional demeanor, excellent verbal, and written communication skills
Verbal and written communication skills
Ability to plan and manage resources
Provide a testimonial against your profile on SkilledUp Life.
Experience in Customer Service and Sales (preferred)
Customer Service - Volunteer (Open For Students)
By SkilledUp Life At Indonesia
Undergraduate degree or similar education in Sales, Administration or Customer Support.
Professional demeanor, excellent verbal, and written communication skills
Provide a testimonial against your profile on SkilledUp Life.
Experience in Customer Service and Sales (preferred)
Knowledge in consumer electronics and the retail environment (preferred)
Verbal and written communication skills
Customer Service Agent Jobs
By Concentrix At Daerah Istimewa Yogyakarta, Indonesia
Utilize various Concentrix and client-based tools & applications for customer management and servicing.
Good customer service, multi-tasking, and problem-solving skills. Strong attention to detail.
Working knowledge on Ms. Office. Fast typing speed.
Min. English read/write skills level B1.
Handling and resolving customers’ inquiries/requests for U.S. Markets.
Providing excellent services to customers e.g., answering chats and emails, etc.
Customer Service Area Jobs
By CV Dindan Lestari At Ujungbarang, Indonesia
Memiliki Product Knowledge yang baik
Memiliki minat dalam dunia SALES
Memiliki Smartphone untuk bekerja mobile
Domisili Area CILACAP dan sekitarnya
Merekomendasikan Produk kepada pelanggan di area tertentu
Meyakinkan pelanggan untuk menggunakan Produk
Kyc/Customer Service Lead - Indonesia
By Binance At Area DKI Jakarta, Indonesia
Good sense of business process, strong leadership and management skills
Formulate business strategy, advise management and execute on all aspect of operations to achieve OKR, cost control and implement SOP
Coordinate with other internal divisions and use technology to deliver superior customer experience through Company’s omni-channel approach
Build and manage a CS/KYC team that can respond to customer inquiries quickly and properly with following the laws and regulations
Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Responsible in hiring, training and retaining operations staffs
Customer Service - Billback
By ATI Business Group At Area DKI Jakarta, Indonesia
Have 2+ years of working experience in Customer Service with English communication skill
Excellent communication skill in English
Excellent analytical and numerical skills
Conduct tracking, follow-up, and collection of billback invoices.
Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
Assisting the customers with answering inquiries or using the client's tools
Customer Service Support Jobs
By KiriminAja At Daerah Istimewa Yogyakarta, Indonesia
Min 1 year experience as CS (from logistics / expedition company is preferred)
D3 / S1 Graduates All Majors
Familiar with handling customer complaints online (live chat)
Able to communicate and work in a team
Willing to work shifting hours
Customer Service Online Jobs
By Jendela Toko Buku At Klaten, Indonesia
Menjaga hubungan yang baik dengan customer dari sebelum order sampai selesai order.
Merespon pertanyaan customer dengan ramah di semua akun dan marketplace dengan sigap.
Melayani pesanan/order yang masuk melalui Whastapp.
Melayani serta mengelola reseller dan dropshipper.
Melakukan konfirmasi order customer dan menangani keluhan yang muncul.
Melaksanakan after selling service kepada customer.
Customer Service Support Specialist
By KiriminAja At Daerah Istimewa Yogyakarta, Indonesia
Min 1 year experience as CS (from logistics / expedition company is preferred)
D3 / S1 Graduates All Majors
Familiar with handling customer complaints online (live chat)
Able to communicate and work in a team
Willing to work shifting hours

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics