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| Company | Teleperformance |
| Address | Yogyakarta, Indonesia |
| Employment type | FULL_TIME |
| Salary | |
| Expires | 2023-07-05 |
| Posted at | 11 months ago |
Basic Requirements:
- Minimum D3 / S1 any major OR High School graduates with experience in Customer Service for at least 6 months.
- Minimum GPA 2.75
- Experience minimum 1 year in Call Center Inbound, Fresh Graduate are welcome
- Fluent in English both of Written and Speaking
Communicative
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
- Willing to place in YOGYAKARTA
Responsibilities and Accountabilities:
- Answering an Incoming chats and Respond to Email
- Handle Customer Inquiries by Chats
- Provide Customers about Product and Service Information
- Identify and Escalate Priority Issues
- Documenting All Information According to Standard Operating Procedures
- Complete All Chat Logs
- Updating customers profile into computer
- Conduct customer surveys to ascertain level of customer service
- Able to quickly locate user problems and provide solution
- Minimum D3 / S1 any major OR High School graduates with experience in Customer Service for at least 6 months.
- Minimum GPA 2.75
- Experience minimum 1 year in Call Center Inbound, Fresh Graduate are welcome
- Fluent in English both of Written and Speaking
Communicative
- Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
- Willing to place in YOGYAKARTA
Responsibilities and Accountabilities:
- Answering an Incoming chats and Respond to Email
- Handle Customer Inquiries by Chats
- Provide Customers about Product and Service Information
- Identify and Escalate Priority Issues
- Documenting All Information According to Standard Operating Procedures
- Complete All Chat Logs
- Updating customers profile into computer
- Conduct customer surveys to ascertain level of customer service
- Able to quickly locate user problems and provide solution
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