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Customer Service Jobs in Harapan Indah, Kota Bekasi, West Java

Customer Service Claim Jobs
By KiriminAja At Daerah Istimewa Yogyakarta, Indonesia
Min 1 year experience as CS (from logistics / expedition company is preferred)
Min 1 year experience as CS Claim (preferred)
D3 / S1 Graduates All Majors
Proficient in Ms. Excel & Spreadsheet
Customer Service Project Jobs
By Amar Bank At Area DKI Jakarta, Indonesia

Who are we? Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in ...

Customer Service Deal Maker Staff
By PT. Lovary Corpora Indonesia At Yogyakarta, Indonesia
Pendidikan minimal S1 semua jurusan
Berpengalaman sebagai Customer Service minimal 1 tahun
Menguasai kemampuan persuasi dan negosiasi
Komunikatif, ramah, dan cepat tanggap
Mampu mengoperasikan komputer (Ms Office, Google Workspace)
Menjalin hubungan baik dengan pelanggan dengan merespon dan memandu Leads
Mandarin Customer Service Jobs
By MIFX At Area DKI Jakarta, Indonesia
Deal with customer complaints, provide a solution and offer alternatives within Company guideline policy.
Ability to demonstrate English & Chinese written and verbal communication skills.
At least 1 year of working experience in the related field
We are looking for more talents to create a positive impact.
#SemudahItu join us and be part of Indonesia's next largest fintech company!
Are you ready to be a part of MIFX for the upcoming “big wave”?
Customer Service Officer Jobs
By KitaLulus At Yogyakarta dan Sekitarnya, Indonesia
Strong interpersonal and communication skills.
Prior experience in customer service or a related role is highly desirable.
Strong interpersonal skills to build rapport with customers.
Disciplined individual with strong communication and interpersonal skills.
Bachelor's degree from a reputable university.
Proficient in responding to WhatsApp chats and following up.
Customer Service Executive Jobs
By Thales At Area DKI Jakarta, Indonesia
Is responsible for order management once PO is in.
Is responsible for managing Return of Material as per Gemalto Customer’s complaint management process
Act as main interface with Customers, Account Managers and Technical Consultants during customer’s purchase order treatment.
Acknowledge Customer’s Purchase Order within 48 hours from its date of receipt
ERP knowledge is a plus
Validate customers’ Purchase Orders, according to “Gemalto Customer’s Purchase Order Review” process
Customer Service - Yogyakarta
By KECILIN At Yogyakarta, Indonesia
At least 1 year of experience, preferably in Customer Service Role, Client Support or Customer relationship
Effective communication and interpersonal skills, with the ability to collaborate across teams.
Highly organized with good analytical problem-solving abilities.
Administration experience in Zendesk, Help Scout, Qontak or other similar software
Ability to multitask, prioritize, and manage time effectively 8. Willing to work shifting schedule 24/7
Monitoring all project to ensure it runs smoothly involves a series of steps and best practices.
Customer Service - Jakarta
By KECILIN At Area DKI Jakarta, Indonesia
At least 1 year of experience, preferably in Customer Service Role, Client Support or Customer relationship
Effective communication and interpersonal skills, with the ability to collaborate across teams.
Highly organized with good analytical problem-solving abilities.
Administration experience in Zendesk, Help Scout, Qontak or other similar software
Ability to multitask, prioritize, and manage time effectively 8. Willing to work shifting schedule 24/7
Monitoring all project to ensure it runs smoothly involves a series of steps and best practices.
Customer Service Jobs
By PT. Solusi Teknik Industri (Belanjaparts.com) At Yogyakarta, Indonesia
1. Handle chat dari customer.
2. Handle telepon (phone call) dari customer, inbound & outbond.
4. Monitoring redeem point dari customer.
5. Update top 20 SKU.
6. Adjust poin customer secara manual.
2. Fresh Graduate/pengalaman sebagai CS max. 1 tahun
Customer Service Sales Executive
By Alder Wellness Studio At Kebayoran Baru, Indonesia
Understand Alder’s mission, as well as all its product offerings (products and services)
Manage communication platforms (Whatsapp, IG, Tokopedia, Shopee, etc)
Manage both online and offline classes (corporate classes and events included)
Continuously find ways to improve customer experience
Responsibilities include, but are not limited to the following:
Handle and process customer bookings of services and purchases of products
Customer Service Officer Jobs
By PT Pioner Fibi Media At Yogyakarta, Indonesia
Membantu pelanggan melalui telepon, dan chat dengan baik dan ramah.
Menjawab pertanyaan pelanggan dan menyelesaikan masalah dengan cepat dan efisien.
Membangun hubungan baik dengan pelanggan, mengerti apa yang mereka butuhkan, dan memberikan solusi yang tepat.
Cari cara untuk membuat pengalaman pelanggan lebih baik dan beri kami masukan yang berarti.
Pastikan pesanan pelanggan diproses dengan cepat agar mereka senang.
Bantu menangani keluhan dengan sabar dan cari solusi terbaik untuk setiap masalah.
Customer Service Marketplace Jobs
By ORBIZ - PT. Borwita Indah At Area DKI Jakarta, Indonesia

Follow up on complaints or problems from customers so that customer problems can be resolved as they should

Collect data and recap reports on operational insights related to customer feedback, marketplace health & updating operational processes

Customer Service Manager - Indonesia
By Binance At Area DKI Jakarta, Indonesia
Good sense of business process, strong leadership and management skills
Formulate business strategy, advise management and execute on all aspect of operations to achieve OKR, cost control and implement SOP
Coordinate with other internal divisions and use technology to deliver superior customer experience through Company’s omni-channel approach
Build and manage a CS/KYC team that can respond to customer inquiries quickly and properly with following the laws and regulations
Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.
C ompetitive salary and benefits.
Customer Service Banking Jobs
By One Third Consulting and Abroad At Yogyakarta, Indonesia
3.Experienced in call center (Inbound, Outbound and Handle Media Social)
6.Able to speak in English (Prefer Active)
8.Willing to work in shifting schedule including weekend and public holiday
9.Willing to do up selling / Cross selling
1.Answering an incoming calls and do up selling / cross selling to customer
2.Handle customer inquiries by calls
Customer Service Specialist Jobs
By LABIRU TOUR At Daerah Istimewa Yogyakarta, Indonesia

DESKRIPSI PEKERJAAN - Menerima pemesanan (booking) dari calon customer - Menginfokan secara baik dan jelas semua produk perusahaan kepada calon customer - Menindaklanjuti semua penawaran yang sudah ...

Customer Service (Melayu Speaking, Yogyakarta Based)
By Concentrix At Daerah Istimewa Yogyakarta, Indonesia
Preferably having prior work experience in Customer Service, specifically for online travel agents will be a plus.
Responding to all customers’ concerns regarding travel queries.
Responding to posts and messages received from clients’ social media accounts.
Executing escalation queue on refund-related inquiries due to travel cancellation.
Review all NPS & journey-related surveys and approve or reject surveys to be posted.
High on teamwork and engagement. Mature & has analytical thinking.
Customer Service French (International Account)
By Ivosights At Yogyakarta, Indonesia
Have 1 year of customer service experience, and have received service soft skills training
Good communication and listening skill
Familiar in e-commerce customer behaviour and business, at least have experience using e-commerce platform as buyer and seller once
Escalated the ticket to Team Leader
Max. age hired 35 years old
Fluent speaking and writing French, also English
Customer Service Representative (Csr)
By Ivosights At Yogyakarta, Indonesia
Have a minimal 1 year experience as customer service, live chat agent or call center
Excellent written and verbal communication skills and decision making skills
Escalated the ticket to Team Lead
Focus and understand users' needs.
Able to work on Monday-Friday (office hour)
Staff Customer Service Jobs
By Resvara Indonesia At Yogyakarta, Indonesia
Education min. D3 (all majors)
Have experience as customer service min. 6 months, especially outbound calls
Strong communication skill and ability to speak and write in English
Willing to work 2 shifts (morning and afternoon)
Willing to be placed in Yogyakarta and can join ASAP
Customer Service for Yogyakarta Area (WFO)
Customer Service Representative Jobs
By Ivosights At Yogyakarta, Indonesia

Qualifications: • Minimum SMA/SMK • Have minimal 1 year experience as Customer Service, Live Chat Agent or Call Center • Focus and understand users' needs. • Excellent written and verbal ...

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics