User Operation Specialist Jobs

【Job Responsibilities】

• Responsible for the daily maintenance and tracking of lost users, guide users to return to the platform and consume
• Efficiently implement the service strategy and process for user recall based on work requirements.
• Establish contact with lost users and continue to interact with them to maintain stickiness, including but not limited to voice communication, daily chat, game interaction and play, etc.
• Contact users by phone, SMS, etc., and add the contact information of lost users on the platform

【Requirements】

• Familiar with the local Internet and entertainment market, and those who understand pan-entertainment products such as social networking and live broadcasting are preferred
• Those who have worked in sales (especially telemarketing) and can accept 30-50 outbound calls per day are preferred
• Proficient in basic office software skills, proactive in work
• Strong business ability, strong sense of purpose and self-motivated are preferred
• Strong social and communication skills