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Technical Support Engineer (Survey)

Company

Sharpmapping
Address Muara Enim, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-10-14
Posted at 7 months ago
Job Description

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

  • Give Daily/Weekly Report to the Project Manager on site
  • Maintain Installation Implementation project (Machine Guidance, UAV/USV, LIDAR, GMSS, TS)
  • Do Equipment training for clients or internal (GNSS/Machine Guidance, Lidar, etc. )
  • Keep and maintain Asset Equipment (GNSS,TS, Machine Guidance, UAV/USV, Lidar)
  • Help and support Project on site (Machine Guidance)
  • Managing project finance on site (expense report)
  • Do evaluation for customer on site, help and support customer to use Machine Guidance


Qualifications

  • Customer service oriented
  • Strong computer skills MS Office
  • Can work individual or team
  • Min D3 (Diploma) in Geodetic/Mechanic/Physic Engineering/Industrial Engineering or Geography or Survey or Similar
  • At 1 least years' of technical support experience
  • Willing to have have roster time scheduling working time