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Senior Technical Support Engineer Jobs

Technical Support Engineer (Survey)
By Sharpmapping At Muara Enim, Indonesia
Give Daily/Weekly Report to the Project Manager on site
Managing project finance on site (expense report)
At 1 least years' of technical support experience
Strong computer skills MS Office
years' of technical support experience
Help and support Project on site (Machine Guidance)
Technical Support Engineer Jobs
By PT. Varnion Technology Semesta At Kuta Selatan, Indonesia
•Pendidikan Minimal lulusan S1 jurusan Information Technology/Computer Science, Engineering atau yang sepadan.
•Minimal level dasar dalam Bahasa Inggris
•Memiliki pengetahuan dasar dalam konsep OSI Model & TCP/IP.
•Memiliki pengetahuan dasar di Wireless Access Point dan Local Area Network ( LAN )
Technical Support Engineer Intern
By Moladin At Area DKI Jakarta, Indonesia
Collaborate with cross-functional teams to improve Moladin's product offerings
Manage and maintain internal technical documentation
Analyze data and provide insights to improve customer experience
Proven work experience as a Technical Support Engineer or similar role
Strong problem-solving and critical thinking skills
Experience with coding languages such as NodeJS and javascript
Technical Support Engineer Freelance
By Moladin At Area DKI Jakarta, Indonesia
Collaborate with cross-functional teams to improve Moladin's product offerings
Manage and maintain internal technical documentation
Analyze data and provide insights to improve customer experience
Proven work experience as a Technical Support Engineer or similar role
Strong problem-solving and critical thinking skills
Experience with coding languages such as NodeJS and javascript
Technical Support Engineer Jobs
By Glints At Indonesia
Experience with MX records and mail management.
Handle domain registration, DNS management, and delegation tasks for our clients.
Basic understanding of website management and data population.
Manage MX records and troubleshoot mail related issues.
Prior experience in a technical support role, preferably in a software company or digital agency.
Excellent communication and interpersonal skills.
Technical Support Engineer Jobs
By PT. SUPRANUSA SINDATA - VHP Visual Hotel Program At Denpasar, Indonesia
Strong written and verbal and troubleshooting skills
Min. S1 IT, Accounting (Fresh Graduate Are Welcome)
Responsible for the Project Successfullness
Implement VHP software Including Onsite Training and Troubleshoot
Provide a solution for the customer problems
Provide a report based on customer requests
Technical Support Engineer Jobs
By PT Menara Alfasemesta At Medan, Indonesia

Sebuah perusahaan distributor barang teknik yang memiliki cabang yang tersebar diseluruh Indonesia. Membuka peluang kerja: Technical Support Dengan syarat dan kwalifikasi sbb: - Pengalaman di bidang ...

Technical Support Engineer(Battery)
By Tianneng Group Official 天能集团官方 At Jakarta Raya, Indonesia
1.More than 3 years of technical experiences in Battery(lead-acid/lithium-ion) for motive vehicle industry, which is necessary.
2.Have good analytical and troubleshooting, product know-how, design related skills.
4.Troubleshooting products on customers request, resolving other engineering issues regarding our batteries problem.
5.Support on preparation of technical and contract documentation for any issues related to our batteries.
3.Strong customer centric approach ready to travel anytime.
4.Good communication and anti-pressure ability.
Senior Technical Support Engineer
By Lawencon Internasional At Jakarta Raya, Indonesia
• If candidate have experience at minimum 2 of those Application Server technologies is a plus
• Strong knowledge of database sharding, implement, tuning and optimization (MySQL/MS-SQL / Postgre / Oracle).
• Minimum 5-7 years experience or having current role as Senior/Lead Engineer
• Have a strong knowledge in windows and linux systems
• Have experience in coordination with multiple team / peers from other division
• Degree in Computer Science/Information Technology or any related
Technical Support Engineer Jobs
By ABB At Jakarta, Indonesia
Preparing / supporting preparation of technical / commercial offers based on customer specification requirements
Analyzing customer needs and competitor offers through general market information and information provided by the sales organization
A collaborative, solution-focused approach and strong written and spoken communication skills
Providing technical support during technical meeting, product presentations
Defining cost for the proposed solution and communicates with sales organization
Providing information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment
Technical Support Engineer Jobs
By MTSC Solution Sdn. Bhd. (200701038908) At Batam, Indonesia
Working experience in the PCBA industry
2+ years' of technical support experience
Effective communication and troubleshooting skills
Conduct technical support and service onsite.
Troubleshooting and repair of PCBAs
Team player and able to work independently to complete the task given
Technical Support Engineer Jobs
By redBus At Jakarta Raya, Indonesia
1-3 years full time working experience
Excellent interpersonal and communication skills in Bahasa Indonesia and English, both written and verbal communication)
Basic knowledge of a programming language/scripting language
Knowledge of relevant software computer applications and equipment
Effective listening and client-facing skills
Primary Skill - SQL, Mongo, and Oracle
Technical Support Engineer Jobs
By PT Menara Alfasemesta At Medan Area, Indonesia

Sebuah perusahaan distributor barang teknik yang memiliki cabang yang tersebar diseluruh Indonesia. Membuka peluang kerja Technical Support Dengan syarat dan kwalifikasi sbb: - Pengalaman di bidang ...

Technical Support Engineer Jobs
By Global Asia Sinergi At Area DKI Jakarta, Indonesia
Stay up-to-date with product knowledge, new features, and industry trends.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience in a technical support role, preferably supporting ITSM solutions.
Strong knowledge of ITSM tools
Excellent problem-solving skills and ability to analyze and troubleshoot technical issues.
Effective communication skills, both written and verbal, with the ability to explain technical concepts to non-technical clients.
Ssis - Technical Support Engineer
By Selarastech At Jakarta, Indonesia
Strong Experience in Microsoft SQL Server Integration Services or similar ETL Tools
Strong Experience in Complex SQL Query and Tuning/Optimization/Troubleshoot in Microsoft SSIS
Have a strong knowledge in databases system, MS-SQL/Oracle/Posgre/MySQL
Have a strong knowledge in Windows system
Working on task given by the team lead or Senior Engineer to develop/maintain SQL Jobs/ETL
Planning and executing data migration from legacy application to new application and make sure to meet quality standards
Technical Support Engineer Jobs
By SoftwareSeni Indonesia At Daerah Istimewa Yogyakarta, Indonesia
A great understanding of how websites are put together using different content management systems (eg Wordpress, Squarespace, Wix etc)
Minimum 2+ years' experience of technical support experience.
Strong written and verbal and troubleshooting skills
Excellent English communication and written email skill.
Technically minded, with some experience/understanding of different areas of digital (for example Google Analytics, User Experience, frontend development, web design, etc)
Manage and address electronic tickets efficiently.
Technical Sales Support Engineer
By Utomodeck Group At Jakarta Raya, Indonesia
- Memelihara basis data Consumer Relationship Management (CRM)
Min. S1/D4, disukai dari jurusan Teknik Elektro
Target oriented dan tepat waktu (sesuai deadline)
Kemampuan presentasi dan negosiasi yg baik
Memiliki kemampuan Bahasa Inggris yang baik
Penempatan di Jakarta dan Surabaya (2 kebutuhan)
Senior Technical Services Engineer
By PT. Cistech Alpha Indonesia At Jakarta, Indonesia
Having strong engineering mind and skill is preferable
Good communication and presentation skills (English and Indonesia) and computer literate
Take full in-charge in project planning, preparation and execution under manager supervision
D3 / S1 from Mechanical / Electrical / Instrumentation Engineering
Willing to travel extensively throughout Indonesia and ASEAN
Trainer for our Preventive & Predictive Maintenance Training courses
Senior Reservoir Engineer - Reservoir Technical Services
By Baker Hughes At Jakarta, Indonesia
Demonstrate robust and reliable project management skills and business development mindset
Advising clients on petroleum engineering/production technology matters and provides solutions with excellent written and verbal communication skills.
Strong client focus with excellent interpersonal skills to communicate effectively between client, product lines and RTS region team.
Master’s degree in petroleum engineering or related disciplines with 10+ years experiences with an operating or service company
Strong varied reservoir engineering background in conventional and unconventional, CCUS & underground gas storage experiences will be advantageous
Additional elected or voluntary benefits
Lcd Technical Support Engineer(J38901)
By BOE Technology Group Co., Ltd. At Jakarta, Indonesia
1.Education level: Bachelor or above.
4.2-years and above experience in panel industry, can adapt to irregular travel.
5.Clear thinking logic; good language skills and communication skills; strong sense of responsibility; strong anti-stress ability.
1.Coordinate corresponding client CS business and implement client quality corresponding strategy.
2.Improve client quality, quickly solve customer problems, meet customer needs and achieve customer satisfaction.
4.Maintain customer relationships, improve creditworthiness, and ensure that the corresponding customer CS business runs smoothly.

Are you an experienced Senior Technical Support Engineer looking for a new challenge? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to customer service, then this is the job for you!

Overview:

A Senior Technical Support Engineer is responsible for providing technical support to customers and resolving technical issues. They are also responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to customers. They must have strong technical knowledge and be able to communicate effectively with customers.

How To Become an Senior Technical Support Engineer:

To become a Senior Technical Support Engineer, you will need to have a bachelor’s degree in computer science, information technology, or a related field. You will also need to have experience in customer service, technical support, and troubleshooting. Additionally, you must have strong communication and problem-solving skills.

Senior Technical Support Engineer Skills:

• Technical expertise
• Troubleshooting and problem-solving
• Excellent customer service skills
• Knowledge of computer hardware and software
• Knowledge of networking and system administration
• Ability to work independently and in a team
• Ability to communicate effectively
• Ability to work under pressure

What is Senior Technical Support Engineer Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and system administration
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving
• Knowledge of operating systems and applications
• Knowledge of scripting and programming languages

What is Senior Technical Support Engineer Responsibilities?

• Provide technical support to customers
• Troubleshoot, diagnose, and resolve technical issues
• Provide technical advice and guidance to customers
• Monitor and maintain customer systems
• Install, configure, and upgrade software and hardware
• Test and evaluate new technologies
• Document technical issues and solutions

What is Senior Technical Support Engineer Experience?

• Previous experience in customer service, technical support, and troubleshooting
• Experience with computer hardware and software
• Experience with networking and system administration
• Experience with scripting and programming languages
• Experience with operating systems and applications

What is Senior Technical Support Engineer Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Strong communication and problem-solving skills
• Ability to work independently and in a team
• Ability to work under pressure

Senior Technical Support Engineer Education:

• Bachelor’s degree in computer science, information technology, or a related field
• Certifications in computer hardware and software
• Certifications in networking and system administration
• Certifications in scripting and programming languages

Tools to Help Senior Technical Support Engineer Work Better:

• Remote access software: Allows remote access to customer systems for troubleshooting and maintenance.
• Monitoring software: Monitors customer systems for performance and stability.
• Automation software: Automates routine tasks and processes.
• Knowledge base software: Stores and organizes technical information and solutions.
• Ticketing system: Tracks customer requests and issues.

Good Tips to Help Senior Technical Support Engineer Do More Effectively:

• Stay organized: Keep track of customer requests and issues.
• Stay up to date: Keep up with the latest technologies and trends.
• Listen to customers: Listen to customer feedback and use it to improve service.
• Be proactive: Anticipate customer needs and proactively address them.
• Communicate clearly: Communicate clearly and effectively with customers.

Common Senior Technical Support Engineer Interview Questions:

• What experience do you have in customer service and technical support?
• What is your experience with computer hardware and software?
• What is your experience with networking and system administration?
• How do you handle difficult customer situations?
• What techniques do you use to troubleshoot and resolve technical issues?
• How do you stay up to date with the latest technologies and trends?