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Product Research And Insights Lead

Company

GajiGesa
Address Indonesia
Employment type FULL_TIME
Salary
Expires 2023-05-16
Posted at 1 year ago
Job Description

The primary responsibility is to lead the user research and feedback collection strategy to inform the development of customer-centric products.


Responsibilities

  • Build structure and strategy around qualitative product and UX/UI research
  • Build structure and strategy around market research
  • Build structure and strategy around feedback collection across digital channels
  • Build structure and strategy around customer service research
  • Insights gathering and sharing strategy
  • Build structure and strategy around quantitative product and UX/UI research


Qualifications

  • At least 5 years of work experience
  • Ability to prioritise and meet deadlines
  • UX/UI background is a plus
  • At least 3 years of experience in Product Research Role
  • Exceptional analytical skills
  • Understanding of user research techniques
  • At least 2 years of experience in Product Research Leadership / Owner Role
  • Fluency in English (both verbal and written)