Lead Product Manager, Fraud

What we do

Founded in 2011, Coda Payments (“Coda”) is the leading provider of secure, cross-border monetisation solutions for digital products and services in more than 60 markets. Through our three services: Codashop, xShop, and Codapay, we help top digital content publishers worldwide such as Activision Blizzard (Call of Duty: Mobile, Diablo Immortal), Riot Games (VALORANT, League of Legends: Wild Rift), Moonton (Mobile Legends: Bang Bang), Garena (Free Fire), Tencent (PUBG Mobile), beIN, Bigo Live, Tinder, and Viu to monetise their content and unlock new revenue streams.

Headquartered in Singapore, Coda has 11+ offices and 35+ remote locations worldwide. To date, we have over 500 employees of 42 nationalities working together towards the same mission: to offer our customers the best value, experience and entertainment every day, without fail.

In 2022, we have also been named the 5th fastest growing fintech company in the APAC by the Financial Times, the 13th fastest growing company in Singapore by the Straits Times, and a Technology Pioneer by the World Economic Forum.

Responsibilities

• Lead a team of developers and data scientists, establish success metrics and drive full lifecycle product management
• Conduct market research to identify trends and patterns in fraudulent activity and develop strategies to reduce risk while balancing user experience
• Report on fraud trends and metrics, and provide recommendations for improvement to senior leadership
• Oversee the performance of fraud detection systems, assess gaps, and propose changes for higher efficiency
• Serve as the single point of contact and act as a consultant for other teams on risk-related questions
• Collaborate with engineering, data, product, operations teams or external vendors to design and launch scalable detection systems and fraud prevention tools

Requirements

• Strong communication and collaboration skills, ability to work in a fast-paced environment
• Experience working with data scientists or data analysts on risk-related machine learning models
• 7+ years experience working as a product manager including experience on Payments, Anti-Fraud, Trust & Safety, Risk, or Dispute teams
• Familiarity with high-traffic e-commerce APIs and web payment gateways, credit card systems, login security, identity management systems, anti-spam and bot detection
• The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
• Bachelor's degree in computer science, engineering – or equivalent experience
• Strong analytical skills, including experience with data analysis and attention to detail

Mission

The Fraud Product team is dedicated to protecting Coda's financial transactions, brand and ecosystem by developing powerful solutions and safeguarding against bad actors. We work tirelessly and invest in human and machine-based moderation to ensure that our platform remains safe and trustworthy for all users and that we stay compliant with applicable regulations and policies in an ever-evolving landscape of payment methods.

Working at Coda

Life at Coda is fast-paced, challenging, and fun. As a rapidly growing global company, we’re always looking to step up and adapt to changes quickly; there is never a dull day at Coda.

Nonetheless, we value work-life balance as much as you do. At Coda, remote and flexible working arrangements take centre stage for Codans to work smartly and have autonomy in how they work.

We make things happen in the most impactful and effective manner. We are looking for someone eager to initiate new ideas, hungry to contribute more, derives satisfaction from team wins rather than individual ones, and values integrity. If this sounds like you, you will fit perfectly into our Coda team!

We are an equal opportunity employer and do not discriminate based on gender, race, age, religion, disability, or other local protected class. We are committed to cultivating an inclusive environment for all employees, and we welcome the diversity that you will bring!

We are sorry to inform you that only shortlisted candidates will be notified as we may be overwhelmed by the number of applicants coming into our system; hence if you do not get a reply from us - don’t give up on us just yet!

We encourage you also to check out our career site at https://www.codapayments.com/careers - we may have other suitable openings for you.