Card Fraud (Associate) Manager

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.

In 2022, we were awarded Best Employer of the Year and Payments Tech of the Year by Asia Fintech Awards, ranked #1 on LinkedIn's 2022 Top Startups list and were listed on YC Top Companies 2022. In 2023, we ranked Top 10 on The Straits Times Fastest-Growing Companies.

You will be amazed by the energy and experience of our team. We are a team of ex-entrepreneurs, ex-founders, and high-achievers with international backgrounds. We team up to reach the highest standards in what we do, and don't take NO for an answer.

We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the fintech space.

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We are seeking a highly skilled and motivated Card Fraud Manager to join our team. You will play a vital role in investigating and resolving card-related fraud cases. You will also contribute to the development and deployment of counter-fraud measures, ensuring alignment with our team's business, policy, and operating requirements.

Responsibilities:

• Assist in investigating on fraud-related customer issues
• Drive initiatives to find evolving fraud patterns and develop countermeasures
• Ideate and implement anti-fraud measures aligning to acceptable business risk
• Work with card issuers and schemes to investigate card-fraud-related cases
• Design & implement a fraud framework to combat fraud
• Assist in managing tasks related to card fraud operations and actively contribute to the implementation of fraud operations initiatives. Additionally, foster and cultivate relationships with essential stakeholders
• Generate reports and insights regarding fraud activities
• Define fraud risk rules for continuous monitoring

Qualifications:

• Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners
• Understanding of payment & fraud-related regulations
• Comfortable with spreadsheets/formulas, data analysis and visualization (e.g. pivot tables, PowerBI, Tableau)
• Excited to work in a fast-paced startup and ever-evolving environment
• Deep understanding and knowledge of card scheme rules, fraud rules, and fraud modules like Visa Risk Manager and MasterCard Decision Intelligence
• At least 5 years of experience working in a payments-related role, and at least 3 years in a risk/fraud-related role

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”) , and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing [email protected] .