Rux - Fraud Risk Manager

An exciting RUX - Fraud Risk Manager job has just become available at a digital bank based in Jakarta.

About The RUX - Fraud Risk Manager Role

Reporting to the business leaders as a RUX - Fraud Risk Manager, your primary objective will be to mitigate fraudulent activities and protect the company's financial interests. You will play a vital role in ensuring profitable and sustainable growth within the organisation by developing and implementing robust fraud prevention strategies while maintaining a strong focus on customer centricity.

Key Responsibilities

• Work closely with the Retail Credit Risk team on managing portfolio quality and identify area of improvement in underwriting and fraud risk management
• Establish fraud risk management policy and procedure for a new digital bank balancing data collection and customer experience through collaboration with the Tech Team and Product Team
• Lead objective, unbiased and timely investigations into allegations of fraud committed against the bank and ensure that all aspects of fraud investigation are managed at a high level of governance
• Support the Head of Legal & Compliance and Head of Retail Risk on the design, implementation, and execution of various digital transformation initiatives from fraud risk management perspective
• Carry out UAT for various underwriting functions/modules in the fraud prevention system
• Keep abreast of the emerging and current transactional fraud risk
• Analyse fraud transaction patterns to minimise losses
• Identify and minimise fraud, deliver the desired customer experience via the digital channels
• Manage ongoing preventive measures to manage card authorisation and minimise fraudulent account activities and control the fraud loss within the budget level. Own the card authorisation rate and fraud rate and fraud loss
• Work closely with internal stakeholders (e.g., Product, Risk and Tech Team) to comply with procedures and risk control, bank policies and guidelines

To succeed in the role of RUX - Fraud Risk Manager, you will need to possess a unique set of skills and expertise specifically tailored to mitigating fraud risks within the organisation. Your success in this role will depend on your ability to effectively analyse and assess fraud-related data, conduct thorough investigations, and implement robust risk management strategies.

Key Requirements

• Establish fraud risk management policy and procedure for a new digital bank balancing data collection and customer experience through collaboration with the Tech Team and Product Team
• Worked closely with the Retail Credit Risk team on managing portfolio quality and identify area of improvement in underwriting and fraud risk management
• Carry out UAT for various underwriting functions/modules in the fraud prevention system
• Lead objective, unbiased and timely investigations into allegations of fraud committed against the bank and ensure that all aspects of fraud investigation are managed at a high level of governance
• Support the Head of Legal & Compliance and Head of Retail Risk on the design, implementation, and execution of various digital transformation initiatives from fraud risk management perspective
• Ongoing preventive measures to manage card authorisation and minimise fraudulent account activities and control the fraud loss within the budget level. Own the card authorisation rate and fraud rate and fraud loss

This financial services firm is operating under the digital banking sector with a focus on retail. This firm boasts an experienced, cohesive, and multidisciplinary team that collaborates to drive profitable change and deliver value throughout the banking process. Your role as a RUX - Fraud Risk Manager will be critical in protecting the firm's digital banking operations and mitigating fraud risks.

If you are driven, determined and want to take the next step in your career, this RUX - Fraud Risk Manager role is right for you. Great career progression opportunities await the right person in this role.

Apply today or contact me to discuss this new opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.