Fraud Prevention Issuing Officer (Credit Card)

We are seeking a motivated, experienced to be a leader our financial institution as a Fraud Prevention Officer (Section Head). As part of our team, you will analyze and review a broad range of financial data, including transactions, transfers, and payments to uncover potentially fraudulent activity in Credit Card (Issuing).

JOB REQUIREMENT

• Minimum four (4) years experience in credit card/fraud monitoring/merchant (acquiring), authorization/risk management.
• Prior experience with fraud analysis, risk analysis, and risk management.
• Proficiency with fraud detection tools.
• Have experience managing a team
• Candidate Possibility from Bachelor degree in criminal justice or computer science preferred or a relevant field.
• Has experience in banking for approximately five (5) years

JOB DESCRIPTION

• Analyze, block and change the Credit Card with potential fraud transaction.
• Documentation all files related to fraud acquiring cases in an orderly manner.
• Make reports and follow up on transactions that are disputed by Visa/Master Card through System Application or other media.
• Must be familiar with data analysis techniques, software, and processes, and you should possess the creative problem-solving abilities necessary to suggest new methods of analysis, detection and prevention
• Monitoring Credit Card transactions (issuing) through the Fraud Detection System (FDS) application and contacting Cardholder or acquiring bank or finance institution to confirm transactions whether it is a genuine or a fraudulent transaction.
• Assist with the implementation of new processes and software solutions.
• Collect evidence or data on the refutation of transactions that occur and assist the Head of Departement in carrying out investigations of fraud issues.
• Supervising the team that is under Issuing Section accordance with applicable regulations and procedure.
• Recognize patterns of fraud and suggest new methods of Detection, Mitigation, and Prevention.
• Conducting Anti-Fraud Culture Socialization, Fraud Prevention to both Customers and Employees.