Consumer Operations Team Lead
By ShopBack Indonesia At Area DKI Jakarta, Indonesia
Minimum of 2 years of managerial experience leading a customer service/experience team or relevant leadership experience.
Lead and guide a team of associates and specialists to deliver a 10-star customer experience.
Manage, mentor, and coach team members to achieve their goals and exceed Key Performance Indicators (KPIs).
Analyse performance metrics and identify opportunities for enhancing customer experience, operational efficiency, cost-effectiveness, and adherence to SOP.
Assist in testing products and features within the customer support context, providing valuable insights to improve overall user experience.
Develop and implement individualised development plans to enhance team members' skill sets and performance.
Consumer Insights Intern Jobs
By Youvit At Jakarta, Indonesia
Strong in quantitative and qualitative reasoning and good with numbers. Familiar with project management and reporting
Excellent communication and writing skills; Good command in English and Bahasa Indonesia;
Demonstrated strong analytical skills - 'getting-things-done' over a process driven mentality; systematic thinking, strong analytical, communication and Excellent problem-solving skills;
Responsibilities of ourConsumer Insight Intern, including but not limited to:
Reporting to : Jr Consumer Insight Manager
Help us get closer to our customer and identify suitable target customers – understand drivers
Consumer Insights [Account] Manager
By Worldpanel by Kantar At Jakarta Raya, Indonesia
At least 4 years experience in Market Research/ Brand Management and proven experience leading a team or working across functions.
Account handling; management responsibility for account administration, coordinating upwards to Directors and appropriate information to accounts and delivery service departments
Good networking skills and service orientation.
Good presentation skills and demonstrates proactiveness
Analysis & insight; demonstrating insight to clients
Team, people, & self-development; demonstrate ownership for self and team development – complete a development plan and monitor the progress
Legal Consumer Jobs
By PT Premier Qualitas Indonesia At Jakarta Raya, Indonesia
At least min. 2 years of experience in Property Development landed house
Excellent communication skills, both verbal and written
Process administrative files for the implementation of AJB, transfer of rights, credit agreements, buy backs, submission of certificates, IMB, etc
Coordinate legal consumer activities with external parties such as: notaries, tax offices, mortgage banks, etc
Make and submit legal documents, such as PPJB, PODP, lease agreements, agreements with property agents, PKS with mortgage lending banks, etc
Handle complaints from consumers related to legal consumer
Insights Analyst Jobs
By Isentia At Jakarta Raya, Indonesia
Good project and time management skill
Manage projects effectively in order to meet client deadlines and to allow for collaboration/review
1-2 years working experience in Data Analytics, Research and writing.
Data interpretation skill, analytical thinking and excellent corporate writing style
Fluent in English, both written and verbal, with excellent grammatical skill
Analyze data accurately using best practice methods
Campaign Operation Insights (Rgx)
By Gojek At Jakarta, Indonesia
Experienced 1-2 years in Campaign Analyst, Campaign Insights, or Seller Management Analyst
Create a presentation deck for higher management for reporting or analysis purposes
Good communication skills and a growth mindset
Analyze Tokopedia data and provide data-driven recommendations and insights for Regional Growth Expansion Team
Monitor data Campaign & Exposure performance and provide data-driven recommendations for the operations team to support sellers' growth
Actively contribute to improving current reporting standardization
Insights & Analytics Associate Jobs
By GoTo Logistics At Jakarta Timur, Indonesia
Strong project management skills, and have the ability to break down big picture ideas into smaller actionable items.
Outstanding analytical skills and comfortable with analyzing complex, large scale data sets.
Excellent organizational abilities and prioritization of initiatives.
Fresh graduates with experience in Google Sheets, SQL, and data visualization tools are welcome to apply.
Propose strategic interventions by providing consultation and advisory regarding Sellers to senior business leaders using different kinds of data sources
Have background and interest in Logistics, Fulfillment Operations, and Business Development Solutions.
Client Account Lead - Consumer Goods/ Product
By Accenture Southeast Asia At Area DKI Jakarta, Indonesia

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than ...

Consumer Insights Specialist Jobs
By Gently At Banten, Indonesia
Have a proven experience in conducting market research or consumer research
Provide insights to product development team including identifying unmet consumer needs and developing recommendations for new products or improving existing ones.
Develop detailed consumer profiles/persona based on research and data analysis. This includes identifying consumer demographics, behavior patterns, motivations, and preferences.
Poses at least a bachelor degree in any major
Know how to design and executea research plan that can give impact to business decisions
Having Analytically minded and data driven oriented
Consumer Insights [Account] Executive
By Kantar At Jakarta Raya, Indonesia
Coordinates internally with Admin/Finance on the requirements of the subscription
College degree in any of the following – Communication Research, Marketing, Statistics, Math, Economics, Management, Psychology or any related discipline.
Discusses details of client’s requirements with AAM/AM/SAM
Keeps AAM/AM/SAM updated on the status of client requirement
Schedules internal meetings with Operations team to discuss timetables for each client requirement.
Ensures that data requirements are met.
Consumer Insights Supervisor Jobs
By Gently At Kota Tangerang, Indonesia
Have a proven experience in conducting market research or consumer research
Provide insights to product development team including identifying unmet consumer needs and developing recommendations for new products or improving existing ones.
Develop detailed consumer profiles/persona based on research and data analysis. This includes identifying consumer demographics, behavior patterns, motivations, and preferences.
Poses at least a bachelor degree in any major
Know how to design and executea research plan that can give impact to business decisions
Having Analytically minded and data driven oriented
Consultant - Consumer Insights Director– (Must Be Based In Jakarta Indonesia)
By TREBEL Music At Jakarta Raya, Indonesia
Develop and manage the consumer insights/research/focus group strategy for the Indonesia market
Minimum of 5-7 years’ experience in consumer insights
Experience working with a digital business in Indonesia that has observed successful growth and brand dominance in Indonesia/SE Asia
Ability to manage multiple projects simultaneously and handle multiple research modalities simultaneously
Works fluidly in a hype-paced organization and can manage multiple priorities with minimal oversight and direction
Willingness to work evenings and weekends from home to accommodate Pacific Time Zone USA contacts
Shopper Insights And Analytics Lead, Sea
By Mondelēz International At Area DKI Jakarta, Indonesia
In-depth knowledge in analyzing and creating visualizations of large amounts of data
Experience in presenting to retailer teams, and in negotiation planning/joint business planning
Strong knowledge and usage of market segmentation models
Be responsible for developing consumer selling stories using the consumer segmentation framework as its data foundation
Generate behavior changing insight and identify effective levers of engagement
Continuously optimize business through data, tracking, learning
Lead Consumer Lending Policy - 8134
By Gojek At Jakarta, Indonesia
Should at least have a minimum of 8 years of working experience in credit risk management within Multi Finance or Banking
Develop and improve credit policy based on behavior assessments and other third-party sources to optimize portfolio management strategy
Manage small to medium size of risk team that will support the areas of responsibilities
Monitor performance and recommends collection strategies to ensure portfolio is managed properly within credit and fraud appetite
Deep knowledge of OJK regulations for peer-to-peer, to have an understanding of other financial service industry regulations would be a plus
Bachelor's Degree in Business, Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience
Consumer Lending Funding & Credit Insurance Operation Lead - 8250
By GoTo Financial At Area DKI Jakarta, Indonesia
Minimum 5 years experience in Fintech industry
Experience in Funding & Insurance Operation is advantage
Strong background in strategic problem solving with demonstrable analytical skills
Managing Funding & Credit Insurance operations
Daily/Weekly/Monthly Insurance Operations activities: register policy, invoice settlement, claim processing, top-up premium, etc
Maintaining relationships with Funding & Insurance partners
Consumer Insights Specialist Jobs
By TACO Group At Jakarta, Indonesia

Urgently Needed Internship Vacancy - Position : Consumer Insight internship (staf magang) - Company : TACO (PT. Tangkas Cipta Optimal) - Location : Citra Tower, Kemayoran Jakarta Pusat - Working ...

Insights Manager Jobs
By Fischer & Partners Co., Ltd. At Jakarta Raya, Indonesia
Excellent project management and communication skills.
Strong attention to detail with good time management skills.
Min. 10 years of experience working in a multinational Market Research Agency.
Experience in working closely with local and multinational clients across industries in Indonesia.
Bachelor's Degree in Statistics or relevant field.
Currently we're helping our Market Research client to find qualified candidates for:
Product Research And Insights Lead
By GajiGesa At Indonesia
At least 5 years of work experience
At least 3 years of experience in Product Research Role
At least 2 years of experience in Product Research Leadership / Owner Role
Build structure and strategy around qualitative product and UX/UI research
Build structure and strategy around quantitative product and UX/UI research
Build structure and strategy around customer service research

Are you an experienced Consumer Insights Lead looking to make an impact? We are looking for a creative and strategic thinker to join our team and lead our consumer insights initiatives. You will be responsible for developing and executing research plans that provide actionable insights to inform our product and marketing strategies. If you are passionate about uncovering consumer needs and trends, then this is the job for you!

Overview:

The Consumer Insights Lead is responsible for leading the development and execution of consumer insights initiatives to inform business decisions and strategies. This role requires a deep understanding of consumer behavior, trends, and market dynamics to provide actionable insights to the organization.

Detailed Job Description:

The Consumer Insights Lead will be responsible for leading the development and execution of consumer insights initiatives to inform business decisions and strategies. This role requires a deep understanding of consumer behavior, trends, and market dynamics to provide actionable insights to the organization. The Consumer Insights Lead will be responsible for leading research projects, analyzing data, and developing insights to inform business decisions. This role will also be responsible for developing and executing consumer segmentation strategies, developing and executing consumer surveys, and developing and executing consumer insights initiatives.

What is Consumer Insights Lead Skills Required?

• Strong analytical skills
• Excellent communication and presentation skills
• Ability to interpret and analyze data
• Ability to develop insights from data
• Knowledge of consumer behavior and trends
• Knowledge of market dynamics
• Ability to develop and execute consumer segmentation strategies
• Ability to develop and execute consumer surveys
• Ability to develop and execute consumer insights initiatives

What is Consumer Insights Lead Qualifications?

• Bachelor’s degree in marketing, business, or related field
• 5+ years of experience in consumer insights or related field
• Experience with consumer segmentation strategies
• Experience with consumer surveys
• Experience with consumer insights initiatives

What is Consumer Insights Lead Knowledge?

• Knowledge of consumer behavior and trends
• Knowledge of market dynamics
• Knowledge of consumer segmentation strategies
• Knowledge of consumer surveys
• Knowledge of consumer insights initiatives

What is Consumer Insights Lead Experience?

• 5+ years of experience in consumer insights or related field
• Experience with consumer segmentation strategies
• Experience with consumer surveys
• Experience with consumer insights initiatives

What is Consumer Insights Lead Responsibilities?

• Lead the development and execution of consumer insights initiatives
• Analyze data and develop insights to inform business decisions
• Develop and execute consumer segmentation strategies
• Develop and execute consumer surveys
• Develop and execute consumer insights initiatives
• Monitor consumer trends and market dynamics
• Present insights to stakeholders