Consumer Insights [Account] Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

What you’d do?

• Team, people, & self-development; demonstrate ownership for self and team development – complete a development plan and monitor the progress
• Account handling; management responsibility for account administration, coordinating upwards to Directors and appropriate information to accounts and delivery service departments
• Client relationship; manage the day to day relationship with key contact (Maintain and grow a network of contacts at the client site)
• Basic data & tracking; proactively identify opportunities to evolve our deliverables as new technology or tools become available and/or as client businesses change focus or structure
• Service development; continually seek out opportunities to bring to the client’s attention developments to the service and potentially new ways of working
• Analysis & insight; demonstrating insight to clients

What you’d bring?

• At least 4 years experience in Market Research/ Brand Management and proven experience leading a team or working across functions.
• Good networking skills and service orientation.
• Articulate at conveying ideas, both oral and written.
• Good presentation skills and demonstrates proactiveness
• Demonstrates intellectual and professional integrity.

What we’d offer?

• Opportunity to collaborate closely with regional and global team
• Flexible working environment
• You will be part of one of the fastest-growing countries within the Worldpanel division
• You will work closely with most of the leading brands in Indonesia
• You will be part of fast-growing team that continuously strive for delivering client satisfaction

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com