Presales Officer Jobs

Responsibilities :

• Actively participate within Digital & Performance team to achieve business growth.
• Manage and respond to high volume of incoming sales enquiries received by e-mail, live chat, WhatsApp, and other primary channels with high quality of services and performance standards
• Accurately record all interactions with leads in the CRM system
• Clearly communicate product information to customers across various mediums in a manner that engages, educates, and influences them to take action
• Build a solid pipeline from MQL to SQL by identifying clients through calls and personal approaches
• Proactively schedule calls with perspective clients via phone and email (including cold calling)

Qualifications :

• Demonstrates drive, passion, and agility in a dynamic environment.
• Comfortable to work with software and technology platforms. Prior experience in using CRM is preferred
• Able to swiftly understand the company’s solutions to be further communicated to clients and liaise with relevant stakeholders accordingly
• Minimum 2+ years of working experience in lead generation or similar role
• Bachelor’s degree in Marketing, Business Administration or a related field
• Strong communication skill to interact with clients and management
• Self-starter and target-oriented individual with an ability to work under pressure