Logistic Operations Associate Jobs

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it!

Our strength lies in our internal values, namely Passion for serving local communities, empowering SMEs and our driver partners, Execution, and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head-on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have the ambition to build an international brand by establishing an even more global presence.

Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.

Think you are up for it? Apply now and join us as #OneLalamove!

THE RECRUITMENT PROCESSES WILL BE CARRIED OUT IN ENGLISH

What you’ll do:

• In charge of offline presence inventory management (stock availability, sticker & Lalabag procurement, weekly stock opname)
• Help & Support Large 4W driver acquisitions in the surrounding Satellite Office
• Reporting to Offline Presence Lead, Lead Generations & Onboarding Lead
• Manage all operational activities in Hub from offline presence acquisition (sticker & Lalabag), driver acquisition & onboarding, and driver education
• Collaborate with the driver quality team to ensure drivers get updated material about our latest SOP
• Monitor 5 driver operations support activities on making callouts, sticker installation, and distributing drivers attributes
• Increase Lalamove's brand awareness by substantially growing the number of branded vehicles (4W Sticker, 2W Lalabag). Target acquires a minimum of 650 sticker installations per month

What we seek:

• Hands-On
• Familiar with Google Spreadsheets
• Willing to be placed in Cakung, Jakarta Timur (Full WFO)
• Minimum 1-3 years of experience working in the operations department
• Good analytical and problem-solving skills
• Able to meet the target determined by the company
• Graduate from a reputable university majoring in operations management
• Good communication and interpersonal skills