Duty Manager - Hyatt Regency Bali

Organization- Hyatt Regency Bali

Summary

Hyatt Regency Bali, a delightful beachfront hotel in Sanur built on nine hectares of lush tropical gardens. The beachfront resort is elegantly designed with a modern Balinese touch and overlooks the Indian Ocean.

We would like to invite you, to join us as Hyatt Regency Bali associates, In our journey to provide our guests with immersive Sanur village experiences. Our values – Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing – are our guiding principles and shaped our culture.

You will be responsible to drive operational efforts to achieve guest satisfaction within Front Office Department from arrival preparation during the stay comfort until smooth departure experience. You will also esnure that all guest needs and comments are proactively taken care of with guest first mindset solutions.

Qualifications

Due to the limitation of work permits, this position is only available for Indonesian applicants.

• Preferably with experience as Duty Manager
• Well versed in managing different departments relations to achieve results required.
• Enjoys interaction and naturally well versed with social conversation
• Experienced in the Luxorius Hotel environment
• Confident problem solver with guest first mindset while keeping the integrity of the operation intact
• Well versed with Opera, Medallia, Hotsos, as well as other system and reports.