Business Process Improvement Jobs

FOOM Lab Global is Indonesian-based consumer product startup with mission to aid adult smokers move away from combustible smoking and encourage people to shift to safer way of consuming nicotine. We are determined to provide the best quality e-cigarette product with unique and hyper-localized flavors. Our main differentiators against competitors are our competitive price point; our refillable pods; and our e-liquid that is produced in-house and locally.

The Business Process Improvement is responsible for designing, implementing, and optimizing strategic business processes to support the achievement of organizational goals and objectives. This role involves analyzing and evaluating existing processes, identifying areas for improvement, and developing and implementing strategic initiatives to streamline processes, increase efficiency, and drive performance. The Business Strategy Process Specialist will collaborate with cross-functional teams, provide strategic guidance, and monitor and report on the effectiveness of process improvements.

Responsibilities:

1. Analyze and evaluate existing business processes to identify areas for improvement, including process steps, inputs, outputs, and key performance indicators (KPIs).
2. Design, develop, and implement strategic initiatives to streamline business processes, increase efficiency, and improve performance, aligned with the overall organizational strategy.
3. Collaborate with cross-functional teams, including business leaders, managers, and subject matter experts, to gather requirements, assess needs, and develop solutions to optimize processes.
4. Conduct process mapping and modeling exercises to document current processes, identify bottlenecks, and recommend process improvements.
5. Develop and implement process documentation, including process maps, work instructions, standard operating procedures (SOPs), and other relevant documentation.
6. Provide strategic guidance and recommendations to business leaders and managers on process optimization initiatives, including best practices and emerging trends in process improvement methodologies.
7. Monitor and measure the effectiveness of process improvements, track progress against targets, and report on performance to relevant stakeholders.
8. Identify and manage risks and issues related to process optimization initiatives, and develop mitigation plans as needed.
9. Collaborate with cross-functional teams to ensure effective implementation of process improvements, including change management, training, and communication efforts.
10. Continuously monitor and assess the effectiveness of business processes, and recommend adjustments as needed to align with changing organizational needs and strategic priorities.

Qualifications:

1. Bachelor's degree in business, operations management, or a related field. MBA or relevant certifications in process improvement methodologies (e.g., Lean, Six Sigma) preferred.
2. Proven experience in analyzing, designing, and optimizing business processes in a complex organizational environment, with a focus on strategic alignment and performance improvement.
3. Strong understanding of process mapping, process improvement methodologies, and best practices related to business process optimization.
4. Excellent analytical skills with the ability to analyze data, identify process gaps, and develop recommendations for process optimization.
5. Strong communication skills, both written and verbal, with the ability to effectively communicate complex information to diverse audiences, including business leaders and stakeholders.
6. Ability to work independently and collaboratively in a cross-functional team environment, with strong project management skills.
7. Proficient in using process mapping tools, document management software, and Microsoft Office Suite (Word, Excel, PowerPoint).
8. Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
9. Change management skills, including the ability to manage resistance to change and promote a culture of continuous improvement.
10. Strategic thinking mindset with the ability to align business processes with overall organizational goals and objectives.