Business Manager Jobs

We are redBus - redBus.in is India's largest online bus ticketing platform operating across India, SEA & LATAM (Part of GO-MMT group, Nasdaq: MMYT). We have the largest network of bus operators and satisfied customers booking upto 250,000 transactions a day through mobile and desktop channels. With over 300,000+ live routes in multiple continents we host the largest inventory of bus seats from private bus operators and state road transport corporations. We are a true Indian MNC with global presence and operations across India, Singapore, Malaysia, Indonesia, Peru and Colombia. In India, redBus works with 3000 + bus operators with services across 50,000 + routes and a customer base of more than 10 million.

redBus at its heart is about people. As the pioneer in our space, we are passionate about creating amazing experiences for passengers, partners and our people. Energised by a great work environment, where talent is nurtured, innovation is celebrated and challenges are conquered, we journey towards creating fulfilling moments for everyone whose lives we touch. Always striking a balance between getting the job done, while also having fun along the way. So here is to being a Great Place to Work!

At redBus our work fundamentally transforms the way people experience road journeys. Our focus has remained to make road transportation more efficient and reliable through technology innovation and winning partnerships with all ecosystem players thereby delivering solutions that truly enrich the lives of our customers and partners. When it comes to intercity travel by road, we are the most important, the most valuable and the most celebrated business in India with millions of customers and thousands of business owners counting on us.

It is a privilege to work on extending this globally by making our products work in other markets and to impact even more people. Today, as we think beyond bus journeys we are guided by our vision to be innovative and stay true to our heritage of creating value for all players by targeting unsolved problems.

To know about us follow us on LinkedIn(https://www.linkedin.com/company/935776/) or visit our redBus career page (https://www.redbus.in/careers/)

JOB RESPONSIBILITIES:

• Work with the existing base of Bus Operators (BO) to increase the share of redBus’s business
• Manage the existing partnership channel and on-board partners to drive bus liquidity and revenue.
• Work closely with the product & Technology teams (both B2B and B2C) to identify and implement relevant product features and provide scalable solutions to both customers and BO’s
• Work with data analytics and marketing teams to identify customer demand patterns and align the inventory plan accordingly. ● Track competitive landscape viz. GDS providers, OTA’s etc., and develop a strong understanding of the bus operations and ticketing ecosystem in the country.
• Work closely with the India CS and seller interface team to establish strong processes and deliver the intended KPI’s.
• Successfully champion the virtues of redBus marketplace and promote participation from sellers (BO’s) on the platform, thereby leading to further sales growth.
• Proactively acquire Inventory to capitalize on the market opportunity and negotiate and finalize contracts with BO’s with an objective to drive revenue growth.
• Manage the Indonesian team spread across multiple locations (West Java, Sumatra, and Sulawesi) comprising Business Development Managers and executives
• Drive innovation with the objective of curating differentiated inventory for the platform.
• Drive NPS to drive retention and repeat purchase.

Key KPI’s - GMV, Revenue, Inventory availability, hygiene and fulfillment, NPS

QUALIFICATIONS

• Graduation from a reputed university is preferred.
• Bahasa and English are mandatory (fluent speaking).
• Past experience in Key account management
• Should have handled a team of Managers and a field team of 10+ spread across multiple geographies.
• 10+ years of experience with FMCG, Telecom or e-commerce organizations handling Sales & marketing, Business development, or vendor management roles.