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Technical Service Representative Jobs

Technical Representative Jobs
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
At least 1Year(s) of working experience in the related field is required for this position.
Required Skill(s): Wireless & fiber optic, troubleshooting, and dismantle hardware
Have an experience in ISP industry.
Required Skill(s): Able troubleshooting for basic network problems.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Technical Sales Representative Jobs
By PT INES At Serpong, Indonesia
Minimum 3 years experience in sales/marketing and technical field (SCADA, EV Charger and electrical field is preferred)
Bachelor degree in Marketing, Business, or related field
Have excellent communication, organizational, and presentation capability
Ability to work under pressure, in a fast pace, team environment
Proficiency in Ms. Office and English
Have Class A driving license and own vehicle is preferred
Technical Service Engineer Jobs
By PT. SDM Konsultan Indonesia (SKI-HR) At Jakarta Raya, Indonesia
Indonesian Citizen with native Bahasa Indonesia language skills
Professional level Chinese language skills. Able to speak fluently and to read and write technical proposals.
Professional level English language skills
Effective Influencing and Communication skills
Knowledge of lubricants and lubrication would be an advantage
Graduated bachelor degree with a Engineering degree
Technical Service Specialist - Nusa Tenggara Region
By Cargill At Serang, Indonesia
Bachelor's degree in a related field or equivalent experience
Minimum of two years of related work experience
Other minimum qualifications may apply
Intermediate oral and written communication skills in English and collaboration skills.
Experience with special feed optimization programs and database support.
Experience in nutritional concept development
Technical Sales Representative - Managed Pressure Drilling
By Weatherford At Kota Bekasi, Indonesia
Management skills with ability to exercise initiative to resolve potential & actual problems
Liaise with Commercial Operations to ensure efficient and effective tender management inc negotiations
Advanced computer and presentation skills with experience of delivering to internal and external clients
Responsible for contract review in conjunction with the Account Manager to agree overall performance
Core Capabilities, assembling and disseminating market intelligence
Maintains understanding of WFT tech. capabilities and service & effectively communicates PL to customers
Technical Presales Representative Jobs
By WeWatch Pte Ltd At Jakarta Raya, Indonesia

WeWatch is growing Technical team in Indonesia. 2 years or above work experience in IT, TV or ISP industry. Get product training and demonstrate to the client how the product will positively impact ...

Sales Service Representative Jobs
By I CAN READ Indonesia At Cikarang Selatan, Indonesia
Attend, respond and manage customer Inquiries and requests.
Good knowledge in handling social media platforms
Good teamwork skills, communication skills and networking ability
Good English skill (oral and written) is a plus
Good organization and planning skills
Preferably with minimum 1 year- experience in sales and marketing
Technical Sales Representative (Pastry)
By Glints At Makassar, Indonesia
Pendidikan minimal Diploma, Bachelor's Degree dengan jurusan Pastry/Pattisery Management/Tata Boga atau sejenisnya.
Posisi Staff (non-management & non-supervisor)
Mengembangkan dan melaksanakan rencana penjualan untuk mencapai target penjualan
Mengidentifikasi, memprioritaskan, dan mengeksekusi terhadap akun / prospek yang diartikulasikan dalam rencana penjualan
Memahami kebutuhan pelanggan dan menciptakan solusi produk bernilai tambah
Manajemen penjualan termasuk distributor, grosir, broker dan manajemen pengguna akhir
Senior Technical Sales Representative
By PT. Denvio Jaya Abadi At Kalimantan Tengah, Indonesia
Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Experience in selling part and consumables, heavy equipment, drilling or mining
Have sales experience in mines and plantations
Ability to write reports and business correspondence.
Must be able to effectively communicate in both Bahasa Indonesian and Bahasa English both oral and written communication.
Understanding the Central Kalimantan Area
Technical Service Engineer Jobs
By DKSH At Jakarta, Indonesia
Ensure to fulfill the SMT (service management tools) application regarding Engineer’s activities.
Ensure the Customer Engineer competency needs and tools to fulfill the business’ requirements.
Ensure to fulfill customer’s requirements, project request, and site activities based on customer regulation.
Minimum D3 on Electrical/Electro/Industrial Engineering Field with up to two years'experience in a similar role
Responsible for customer Testing & Commissioning, Maintenance, Troubleshooting/Repair activities
Ensure all the required documents (forms, time sheet,..) are properly filled in and signed by customer.
Technical Service Associate Manager
By Abbott At Depok, Indonesia
Process Validation & Product Life Cycle (PLC) management
Responsible to manage process validation life cycle across Abbott Site Cimanggis.
Coordinate validation team to prepare process validation protocol, report and execute Qualification and validation as per defined timeline.
Together with Technical Services Manager communicate to MS&T to escalate any cases could not be resolved locally.
Implement new technology include project initiation and monitoring.
Periodic review product quality aligns with Periodic Quality Report (PQR), and Continuous Process Verification (CPV) program.
Technical Service Engineer, Shotcrete
By GCP At Cikarang Kota, Indonesia
Excellent customer relationship management skill
A self-starter, excellent time and self-management, require minimum supervision
Provide customer training and coordinate with Regional Technical/Product Manager where help is need.
Working closely with the Regional Technical Service Manager, ASEAN and takes ownership of technical support for assigned territory and product lines.
With 3-5 years hands-on field experience in concrete/cement industry
Strong relevant industry and segment knowledge & network
Technical Service & Maintenance Manager
By Caleb Technology At Kota Bekasi, Indonesia
Min. Lulusan S1 Teknik Elektro bidang studi kelistrikan dan S2 Management lebih disukai
Laki - Laki / Perempuan
Memiliki sertifikasi PMP atau sejenisnya
Mampu berbahasa Inggris aktif baik secara tulisan ataupun lisan
Memiliki pengalaman menyelesaikan pekerjaan maintenance / services pada bidang elektrikal dan instrumentasi atau sistem sejenis lainnya
Dapat mengoperasikan Ms. Office (Excel, Word & Power Point)
Technical Sales Representative Jobs
By WebMagnat At Indonesia
- Opportunity to work remotely and manage your own schedule.
- Close deals by showcasing the impact and revenue growth potential our solution offers.
- Strong knowledge and understanding of the e-commerce landscape and digital marketing.
Job type - Part time
- Generate leads and prospect potential clients globally through LinkedIn, networking events, and other channels.
- Build and maintain strong relationships with clients, providing ongoing support and guidance to ensure their success.
Sales Service Representative Jobs
By Cafémaker At Daerah Istimewa Yogyakarta, Indonesia
Exceptional organizational skills and the ability to manage multiple tasks and priorities in a fast-paced environment.
Actively promote Cafémaker's rental packages, highlighting the benefits and features that meet customers' needs.
Assist customers in selecting the appropriate coffee machine rental package based on their requirements and budget.
Stay informed about industry trends, competitor offerings, and new coffee machine models to effectively communicate value propositions to customers.
Proven experience (minimum 1 year) in sales, customer service, or a related field. Experience in the coffee industry is advantageous.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and effectively convey information.
Technical And Service Engineer
By PT. Cistech Alpha Indonesia At Jakarta Raya, Indonesia
A self-starter, excellent time and self-management, require minimum supervision
Diploma / Degree in any ENGINEERING with minimum 3 years of experience in related field and same Industry
Have basic knowledge in technical support, engineering and troubleshooting
Good communication, analytical and presentation skillsand computer literate
Strong technical aptitude and willingness to learn and apply knowledge
minimum 3 years of experience in related field and same Industry
Technical Service Engineer Jobs
By Lonza At Area DKI Jakarta, Indonesia
Any Engineering Degree with minimum 5 years of experience in Pharma Industry preferably from Capsule manufacturing plant.
Tools Known: Sales Force, Microsoft, SAP Experience is preferred although not mandatory.
This role requires travelling in entire Indonesia, also willing to travel to Pakistan and Vietnam twice a year.
Good in Communication both English and Local language.
Technical Service Engineer, Cement
By GCP At Cikarang Kota, Indonesia
Excellent customer relationship management skill
A self-starter, excellent time and self-management, require minimum supervision
Provide customer training and coordinate with Regional Technical/Product Manager where help is need.
Working closely with the Regional Technical Service Manager, ASEAN and takes ownership of technical support for assigned territory and product lines.
Preferably 3-5 years hands-on field experience in Cement Industry
Strong relevant industry and segment knowledge & network
Sales Service Representative Jobs
By Benefeeds At Surabaya, Indonesia
Memiliki skill negosiasi dan presentasi yang baik.
Bertanggung jawab mencari calon client.
Bertanggung jawab mempresentasikan dan menjual layanan pada calon client.
Bertanggung jawab atas laporan dan dokumen penjualan.
Bertanggung jawab menjaga hubungan kerjasam dengan client.
Memiliki Pengalaman menjual jasa pemasaran digital (SEO, Paid-Ads, dan Content).
It Technical Customer Service
By XpertiseNow At Indonesia
Experience working remotely and familiarity with remote communication tools such as video conferencing software.
Provide technical assistance and support for incoming queries and issues related to the company's applications from a remote location.
Participate in testing and quality assurance activities for the company's applications from a remote location.
Bachelor's degree in Computer Science or related field, or equivalent work experience.
1-2 years of experience in a customer service or technical support role.
Strong problem-solving skills and ability to work well under pressure.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are seeking a Technical Service Representative to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and support. If you have a passion for technology and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview:

A Technical Service Representative is a customer service professional who provides technical support to customers. They are responsible for troubleshooting and resolving customer issues related to products or services. They must have excellent customer service skills, as well as a strong understanding of the product or service they are supporting. They must also be able to communicate effectively with customers and other stakeholders.

How To Become an Technical Service Representative:

To become a Technical Service Representative, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or technical support. Additionally, you should have strong communication and problem-solving skills. You may also need to have a certification in a specific product or service.

Technical Service Representative Skills:

• Excellent customer service skills
• Strong problem-solving skills
• Ability to communicate effectively
• Knowledge of products and services
• Ability to troubleshoot and resolve customer issues
• Ability to work independently
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Technical Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product and service features and benefits
• Knowledge of technical support processes and procedures
• Knowledge of computer systems and software
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Technical Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and resolve customer issues
• Provide technical support and advice
• Document customer interactions and issue resolutions
• Follow up with customers to ensure satisfaction
• Escalate customer issues to appropriate personnel
• Monitor customer service metrics

What is Technical Service Representative Experience?

• Previous experience in customer service or technical support
• Experience with customer service software
• Experience troubleshooting and resolving customer issues
• Experience working in a fast-paced environment
• Experience working with customers from diverse backgrounds

What is Technical Service Representative Qualifications?

• High school diploma or equivalent
• Certification in a specific product or service (optional)
• Strong communication and problem-solving skills
• Ability to work independently
• Ability to work in a fast-paced environment

Technical Service Representative Education:

• High school diploma or equivalent
• Certification in a specific product or service (optional)
• Courses in customer service, technical support, or computer systems

Tools to Help Technical Service Representative Work Better:

• Customer service software
• Knowledge base software
• Live chat software
• Remote access software
• Ticketing systems
• Automation tools

Good Tips to Help Technical Service Representative Do More Effectively:

• Listen carefully to customers and ask clarifying questions
• Stay up to date on product and service features and benefits
• Follow up with customers to ensure satisfaction
• Document customer interactions and issue resolutions
• Escalate customer issues to appropriate personnel
• Monitor customer service metrics

Common Technical Service Representative Interview Questions:

• What experience do you have in customer service or technical support?
• How do you handle difficult customer situations?
• What do you know about our products and services?
• What troubleshooting techniques do you use?
• How do you stay up to date on customer service best practices?
• What customer service software have you used?