Project Manager - Facilities And Administration Officer

Description

IFC — a member of the World Bank — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. Our mission is to leverage the power of the private sector to end extreme poverty and promote shared prosperity in a sustainable way. For more information, visit www.ifc.org.

IFC's Budget & Administration Department (CBA) is part of the Corporate Support Vice Presidency (COSVP) and plays a significant role in achieving IFC’s mission. Department responsibilities include business planning formulation, budgeting, investment and advisory support, reporting & analytics, administration, procurement, facilities management, and global security among others. CBA has the mandate to connect the dots across the organization and bring insight and consistency to IFC’s resource management. Functionally, CBA covers the following areas relative to IFC: 1) Total Resource Management including responsibility for the annual, 2) Budget Paper. Budget Systems, Reporting & Analytics, 3) Real Estate, Facilities & Operations Procurement, 4) Global Security, 5) Client Facing: Operations, Operational Support and Corporate Support Business Partners CBA’s service delivery model is intended to deliver higher value for money with more efficient, effective, and professional business finance services to enable sustained business success through effectively supporting delivery of the IFC’s strategy. It also focuses on improving governance to enable better oversight of what and how administrative services are provided and continuing to strengthen the Finance professional workforce with up-to-date skills, knowledge, and experience.

IFC’s Real Estate/Facilities Management and Procurement unit (CBARE) is part of IFC CBA and is responsible for IFC’s corporate real estate, project management, facilities management, security services oversight, capital budgeting (CBAFM), sustainability and IFC’s procurement function (CBAPC). CBARE strives to form value-added partnerships with internal clients to support them through real estate, facilities management and procurement related activities while ensuring that these activities are fully aligned with IFC’s corporate objectives and creating efficiencies.

IFC is headquartered in Washington DC and has 106 Country Offices globally across six continents, totaling approximately 2.3 million gross square feet (>1.3 million gross square feet in Washington and >1.0 million gross square feet outside the United States). These facilities are a mix of owned and leased real estate.

IFC is seeking a dynamic individual to join CBAFM Real Estate as Project Manager, Country Offices to lead multiple real estate construction across IFC’s global portfolio. This role will augment our existing CBAFM Project Management team and act adjacent to them.

The Project Manager will coordinate and implement strategic real estate projects which focus on design, build, fit-out, renovation and refurbishment work, re-stack and move management, as well as mechanical and electrical building systems projects. This position requires a high degree of customer engagement with excellent people management, facilitation, and negotiation skills, as well as requisite schedule and budget management capabilities. This position demands a highly financial and analytic skillset with knowledge and experience in the financial controls of project planning and execution. The Project Manager will need a consultative mindset with strong presentation and organizational skills, must work well in a collaborative team, needs a “seek-to-understand” mindset, and should have proven abilities to influence and drive change. This role requires extensive international travel.

Roles and Responsibilities:

Planning and Origination

• Work with procurement professionals to originate and manage key third-party vendor relationships
• Develop program requirements with internal clients, including but not limited to gathering, understanding, analyzing, and summarizing office space, infrastructure, and operational business needs
• Collaborate on project development and planning, under direction of Senior or Lead / Manager
• Manage the preparation of project-related plans, specifications, and contract documents
• Determine the scope of required resources to mobilize from within/outside the organization
• Develop and monitor a master project budget and schedule
• Enable the definition of targets from external best practice and internal benchmarks
• Identify and hire consultants or vendors to support project execution, with strategic guidance and direction from higher level staff
• Develop, initiate, and plan multiple medium-to-large complex/challenging projects across multiple geographies as project manager, with strategic guidance and direction from higher level staff

Execution, Monitoring, and Control

• Conduct project closeout with full required documentation
• Coordinate project execution with multiple internal and external service providers, including but not limited to other project implementation managers, budget staff, procurement staff, IT specialists, security providers, architects, engineers, landlords, general contractors, furniture providers, et al.
• Track work progress against objectives, schedule, quality, and project funding
• Help implement solutions to address overall project requirements
• Assure timely completion of assigned projects in a cost-effective manner
• Understand stakeholder expectations and concerns and help manage/adapt efforts to meet varying stakeholder requirements
• Perform ongoing analyses of work and/or processes
• Enable understanding with clients of budget implications related to potential change
• Guide and coach internal clients through processes related to projects, with emphasis on policies, guidelines, and standards
• Help to adapt specifications, plans, and approach to keep work on track toward objectives
• Identify post project adjustments as required
• Manage “Lessons Learned” gathering, documentation, and repository for future quality control and continuous improvement
• Manage and run multiple medium-to-large complex/challenging projects across multiple geographies as project manager.
• Provide project cost analytics and forecasts and articulate reasons for possible variances

Selection Criteria

• Demonstrated organizational acumen with high degree of emotional intelligence and ability to remain composed under stress
• Ability to motivate others and foster teamwork
• Project Management Professional (PMP) certification
• Energetic, creative, and willing to work hard in a fast-paced environment
• Strong time management skills and demonstrated ability to meet deadlines
• Experience partnering with architects, design and construction vendors, program managers, ergonomics experts and other consultants
• Flexibility to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
• Minimum of 5-8 years of related work experience
• Involvement with relevant industry organizations and knowledge of key thought leadership
• Demonstrated ability to function in a fast paced, ambiguous environment working with multiple and diverse responsibilities
• Demonstrated executive presence and poise, with ability to interact effectively with senior management as well as various levels of staff and management across the organization
• Ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable recommendations
• Proficiency in AutoCad, REVIT, BIM or other drafting technologies is an advantage
• Excellent relationship management skills with experience interacting across internal and external leaders, clients, and vendors
• Demonstrated numeracy aptitude with financial/analytical acumen and an ability to communicate this effectively
• Experience in a corporate setting, working alongside cross-functional teams
• Ability to effectively communicate in English technical and nontechnical information to levels across the organization both in written and oral form.
• Experience in project management, facilities management, workplace strategy, architecture, consulting, corporate real estate, design, construction, and move management
• Focused advanced degree in Project Management, Engineering, Facilities Management, Architecture, Interior Design, Business, or another similar discipline

Strategic Thinking and Planning

• Comfortable working both at the conceptual and detailed levels to make data-driven recommendations for senior business leaders, demonstrating deep functional knowledge and business acumen

Capable of Independent Delivery

• Ability to build trust to act and deliver with limited supervision, under short and sometimes shifting deadlines, to clients with high expectations

Results Driven

• Able to add value by constantly looking for a better way to get more impactful results, set stretch goals, and demonstrate accountability for achieving results

Collaborative

• Inclusive of others and displaying a sense of mutuality and respect in decision making, problem solving, and communication with key stakeholders

Innovative

• Willing to contribute new insights to understand situations, develop solutions, and resolve complex problems with awareness and management of own behavior on others

Knowledge Sharing

• Seeks to learn from more experienced staff to deepen/strengthen professional knowledge and help others to learn in return, while building personal and professional networks inside and outside the department/unit

Smartly Decisive

• Seeks diversity of information and inputs, research possible solutions, and generates recommended options with understanding of risks and responsibilities

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.