Outlet Manager Jobs

This role will lead Ramen Shun' Outlets restaurant operation. The Goal is to maintain HIT Company standard to every customer and lead day to day operation system. Building Ramen Shun together with management team and report directly to CEO/COO

Responsibilities

• Report on management regarding sales results and productivity
• Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork
• Manage all Outlet's F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Lead Outlets Team by attracting, recruiting, training, and appraising talented personnel
• Preserve each outlet excellent levels of internal and external customer service
• Comply with all health and safety regulations
• Manage to maintain company standard and expectation to meet quality control guidelines
• Establish targets, KPI’s, schedules, policies, and procedures
• Conduct regular training both in hard skills and soft skills to all team members
• Identify customers needs and respond proactively to all of their concerns

Qualifications

• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Understand the process of solving problems related to operational issues
• Up to date with food and beverages trends and best practices
• Ability to spot and resolve problems efficiently, mastery in delegating multiple tasks, communication and leadership skills.
• Proven food and beverage management experience
• Candidate must possess at least a Bachelor's Degree in Business Studies/Administration/Management, Food & Beverage Services Management or equivalent.
• In-depth understanding in-store profit and loss (P&L) report, Food hygiene, Health & Safety
• Culinary school diploma or degree in food service management or related field
• Understand the inventory scheme well
• Ability to manage personnel and meet financial targets
• Understand each KPI componentfor outlet and how to achieve them
• Preferably Manager/Assistant Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Guest-oriented and service-minded
• Minimum 3 years of working experience as Manager specializing in F&B/Restaurant Service or equivalent.